Patricia Illingworth is a member of the Massachusetts Bar and an Associate Professor at Northeastern University, where she teaches medical and business ethics, as well as health policy and bioethics and the law. Professor Illingworth also teaches psychiatry, ethics, and the law at the Harvard Medical School and has published widely within the field of medical ethics on topics such as professional ethics, truth-telling in the doctor-patient relationship, the fiduciary duties of physicians, global bioethics, the ethics and public policy of HIV/AIDS, and the ethics of managed care and other healthcare organizations.

• Introduction 1. Conflicting Values in a Troubled Health Care System 2. Bluffing, Puffing and Spinning 3. Trust: The Scarcest of Medical Resources 4. The Doctor-Patient Relationship in a Social Context 5. Conserving Medical Trust for the Sake of Social Capital 6. Law, Its Meaning, and Its Effect on Social Capital 7. Employer Leadership in the Era of Workplace Rationing Conclusion: Protecting Medical Trust, Conserving Social Capital

Patricia Illingworth is a member of the Massachusetts Bar and an Associate Professor at Northeastern University, where she teaches medical and business ethics, as well as health policy and bioethics and the law. Professor Illingworth also teaches psychiatry, ethics, and the law at the Harvard Medical School and has published widely within the field of medical ethics on topics such as professional ethics, truth-telling in the doctor-patient relationship, the fiduciary duties of physicians, global bioethics, the ethics and public policy of HIV/AIDS, and the ethics of managed care and other healthcare organizations.

• Introduction 1. Conflicting Values in a Troubled Health Care System 2. Bluffing, Puffing and Spinning 3. Trust: The Scarcest of Medical Resources 4. The Doctor-Patient Relationship in a Social Context 5. Conserving Medical Trust for the Sake of Social Capital 6. Law, Its Meaning, and Its Effect on Social Capital 7. Employer Leadership in the Era of Workplace Rationing Conclusion: Protecting Medical Trust, Conserving Social Capital

Patricia Illingworth is a member of the Massachusetts Bar and an Associate Professor at Northeastern University, where she teaches medical and business ethics, as well as health policy and bioethics and the law. Professor Illingworth also teaches psychiatry, ethics, and the law at the Harvard Medical School and has published widely within the field of medical ethics on topics such as professional ethics, truth-telling in the doctor-patient relationship, the fiduciary duties of physicians, global bioethics, the ethics and public policy of HIV/AIDS, and the ethics of managed care and other healthcare organizations.

• Introduction 1. Conflicting Values in a Troubled Health Care System 2. Bluffing, Puffing and Spinning 3. Trust: The Scarcest of Medical Resources 4. The Doctor-Patient Relationship in a Social Context 5. Conserving Medical Trust for the Sake of Social Capital 6. Law, Its Meaning, and Its Effect on Social Capital 7. Employer Leadership in the Era of Workplace Rationing Conclusion: Protecting Medical Trust, Conserving Social Capital