Donald E. Wiger, PhD, runs a large mental health clinic in St. Paul and is an adjunct professor at Argosy University School of Professional Psychology. He is the author of numerous books, including Essentials of Crisis Counseling and Intervention and The Clinical Documentation Sourcebook, Third Edition, also from Wiley.

• Preface: The Business of Mental Health. Dedication.Part A: Building a Practice.Introduction.1 Basic Mental Health Care Management Principles.2 Customer Service.3 Obtaining Third-Party Contracts and Working with Managed Care.4 Other Means of Obtaining Referrals.5 Hiring, Training, Paying, and Keeping Employees.6 Developing a Positive Professional Reputation.7 Effective Time Management.Part B: Administrative and Documentation Procedures.8 Billing Procedures.9 Administrative, Clinical, and Safety Policies and Procedures.10 Documentation Procedures.End-of-Book Humor.Index.

Donald E. Wiger, PhD, runs a large mental health clinic in St. Paul and is an adjunct professor at Argosy University School of Professional Psychology. He is the author of numerous books, including Essentials of Crisis Counseling and Intervention and The Clinical Documentation Sourcebook, Third Edition, also from Wiley.

• Preface: The Business of Mental Health. Dedication.Part A: Building a Practice.Introduction.1 Basic Mental Health Care Management Principles.2 Customer Service.3 Obtaining Third-Party Contracts and Working with Managed Care.4 Other Means of Obtaining Referrals.5 Hiring, Training, Paying, and Keeping Employees.6 Developing a Positive Professional Reputation.7 Effective Time Management.Part B: Administrative and Documentation Procedures.8 Billing Procedures.9 Administrative, Clinical, and Safety Policies and Procedures.10 Documentation Procedures.End-of-Book Humor.Index.

Donald E. Wiger, PhD, runs a large mental health clinic in St. Paul and is an adjunct professor at Argosy University School of Professional Psychology. He is the author of numerous books, including Essentials of Crisis Counseling and Intervention and The Clinical Documentation Sourcebook, Third Edition, also from Wiley.

• Preface: The Business of Mental Health. Dedication.Part A: Building a Practice.Introduction.1 Basic Mental Health Care Management Principles.2 Customer Service.3 Obtaining Third-Party Contracts and Working with Managed Care.4 Other Means of Obtaining Referrals.5 Hiring, Training, Paying, and Keeping Employees.6 Developing a Positive Professional Reputation.7 Effective Time Management.Part B: Administrative and Documentation Procedures.8 Billing Procedures.9 Administrative, Clinical, and Safety Policies and Procedures.10 Documentation Procedures.End-of-Book Humor.Index.