CLAUDIA IMHOFF (CImhoff@Intelsols.com) is President and Founder of Intelligent Solutions, a leading consultancy on analytic CRM and BI technologies and strategies. She is a popular speaker, an internationally recognized expert, and coauthor of five books. NICHOLAS GALEMMO (ngalemmo@yahoo.com) was Information Architect at Nestlé USA. He has twenty-seven years' experience as a practitioner and consultant involved in all aspects of application systems design and development. He is currently an independent consultant. JONATHAN G. GEIGER (JGeiger@IntelSols.com) is Executive Vice President at Intelligent Solutions, Inc. In his thirty years as a practitioner and consultant, he has managed or performed work in virtually every aspect of information management.

• Acknowledgments. About the Authors.PART ONE: CONCEPTS.Chapter 1. Introduction.Chapter 2. Fundamental Relational Concepts.PART TWO: MODEL DEVELOPMENT.Chapter 3. Understanding the Business Model.Chapter 4. Developing the Model.Chapter 5. Creating and Maintaining Keys.Chapter 6. Modeling the Calendar.Chapter 7. Modeling Hierarchies.Chapter 8. Modeling Transactions.Chapter 9. Data Warehouse Optimization.PART THREE: OPERATION AND MANAGEMENT.Chapter 10. Accommodating Business Change.Chapter 11. Maintaining the Models.Chapter 12. Deploying the Relational Solution.Chapter 13. Comparison of Data Warehouse Methodologies.Glossary.Recommended Reading.Index.

CLAUDIA IMHOFF (CImhoff@Intelsols.com) is President and Founder of Intelligent Solutions, a leading consultancy on analytic CRM and BI technologies and strategies. She is a popular speaker, an internationally recognized expert, and coauthor of five books. NICHOLAS GALEMMO (ngalemmo@yahoo.com) was Information Architect at Nestlé USA. He has twenty-seven years' experience as a practitioner and consultant involved in all aspects of application systems design and development. He is currently an independent consultant. JONATHAN G. GEIGER (JGeiger@IntelSols.com) is Executive Vice President at Intelligent Solutions, Inc. In his thirty years as a practitioner and consultant, he has managed or performed work in virtually every aspect of information management.

• Acknowledgments. About the Authors.PART ONE: CONCEPTS.Chapter 1. Introduction.Chapter 2. Fundamental Relational Concepts.PART TWO: MODEL DEVELOPMENT.Chapter 3. Understanding the Business Model.Chapter 4. Developing the Model.Chapter 5. Creating and Maintaining Keys.Chapter 6. Modeling the Calendar.Chapter 7. Modeling Hierarchies.Chapter 8. Modeling Transactions.Chapter 9. Data Warehouse Optimization.PART THREE: OPERATION AND MANAGEMENT.Chapter 10. Accommodating Business Change.Chapter 11. Maintaining the Models.Chapter 12. Deploying the Relational Solution.Chapter 13. Comparison of Data Warehouse Methodologies.Glossary.Recommended Reading.Index.

CLAUDIA IMHOFF (CImhoff@Intelsols.com) is President and Founder of Intelligent Solutions, a leading consultancy on analytic CRM and BI technologies and strategies. She is a popular speaker, an internationally recognized expert, and coauthor of five books. NICHOLAS GALEMMO (ngalemmo@yahoo.com) was Information Architect at Nestlé USA. He has twenty-seven years' experience as a practitioner and consultant involved in all aspects of application systems design and development. He is currently an independent consultant. JONATHAN G. GEIGER (JGeiger@IntelSols.com) is Executive Vice President at Intelligent Solutions, Inc. In his thirty years as a practitioner and consultant, he has managed or performed work in virtually every aspect of information management.

• Acknowledgments. About the Authors.PART ONE: CONCEPTS.Chapter 1. Introduction.Chapter 2. Fundamental Relational Concepts.PART TWO: MODEL DEVELOPMENT.Chapter 3. Understanding the Business Model.Chapter 4. Developing the Model.Chapter 5. Creating and Maintaining Keys.Chapter 6. Modeling the Calendar.Chapter 7. Modeling Hierarchies.Chapter 8. Modeling Transactions.Chapter 9. Data Warehouse Optimization.PART THREE: OPERATION AND MANAGEMENT.Chapter 10. Accommodating Business Change.Chapter 11. Maintaining the Models.Chapter 12. Deploying the Relational Solution.Chapter 13. Comparison of Data Warehouse Methodologies.Glossary.Recommended Reading.Index.