Gary Cokins is an internationally recognized expert, speaker, and author in advanced cost management and performance improvement systems. He is the founder of Analytics-Based Performance Management, an advisory firm located in Cary, North Carolina. . Gary received a BS degree with honors (Tau Beta Pi) in Industrial Engineering/Operations Research from Cornell University in 1971. He was two year varsity football letterman. He received his MBA with honors (Beta Gamma Sigma) from Northwestern University’s Kellogg School of Management in 1974.Gary began his career as a strategic planner with FMC’s Link-Belt Division and then served as Financial Controller and Operations Manager. In 1981 Gary began his management consulting career first with Deloitte Consulting Next with KPMG, Gary was trained on activity-based costing (ABC) by Harvard Business School Professors Robert S. Kaplan and Robin Cooper. With KPMG working with Dr. David Norton, Gary was also involved with initial research that led to the development of the Balanced Scorecard. Prior to joining SAS, Gary headed the National Cost Management Consulting Services for Electronic Data Systems (EDS), now part of HP. From 1997 until recently Gary was in business development with SAS, a leading provider of enterprise performance management and business analytics and intelligence software.Gary resides with his wife Pam in Cary, North Carolina.

"IIE member and seminar instructor Gray Cokins adds a new book to his list of accomplishments." (IEE Solutions - Book of the Month 1/02)

• Preface vii1 Removing the Blindfold with ABC/M 12 A Management Accounting Framework: A Taxonomy 323 Are All Your Trading Partners “Worth It” to You? 994 The Internet, E-Commerce, Supply Chain Management, and Digital Economies: Where Does ABC/M Fit In? 1495 The Holy Grail: Performance Measure Systems That Produce the Correct Behavior 1976 Popular Uses of ABC/M 2267 ABC/M Integrates with Other Software Tools 2798 Predictive Costing, Predictive Accounting 2859 Implementing ABC/M Through Rapid Prototyping 32510 Common Misconceptions about ABC/M and Employee Buy-In 34511 Stage Five Cost Systems: The Future of ABC/M 352Appendix 360Index 368

Gary Cokins is an internationally recognized expert, speaker, and author in advanced cost management and performance improvement systems. He is the founder of Analytics-Based Performance Management, an advisory firm located in Cary, North Carolina. . Gary received a BS degree with honors (Tau Beta Pi) in Industrial Engineering/Operations Research from Cornell University in 1971. He was two year varsity football letterman. He received his MBA with honors (Beta Gamma Sigma) from Northwestern University’s Kellogg School of Management in 1974.Gary began his career as a strategic planner with FMC’s Link-Belt Division and then served as Financial Controller and Operations Manager. In 1981 Gary began his management consulting career first with Deloitte Consulting Next with KPMG, Gary was trained on activity-based costing (ABC) by Harvard Business School Professors Robert S. Kaplan and Robin Cooper. With KPMG working with Dr. David Norton, Gary was also involved with initial research that led to the development of the Balanced Scorecard. Prior to joining SAS, Gary headed the National Cost Management Consulting Services for Electronic Data Systems (EDS), now part of HP. From 1997 until recently Gary was in business development with SAS, a leading provider of enterprise performance management and business analytics and intelligence software.Gary resides with his wife Pam in Cary, North Carolina.

"IIE member and seminar instructor Gray Cokins adds a new book to his list of accomplishments." (IEE Solutions - Book of the Month 1/02)

• Preface vii1 Removing the Blindfold with ABC/M 12 A Management Accounting Framework: A Taxonomy 323 Are All Your Trading Partners “Worth It” to You? 994 The Internet, E-Commerce, Supply Chain Management, and Digital Economies: Where Does ABC/M Fit In? 1495 The Holy Grail: Performance Measure Systems That Produce the Correct Behavior 1976 Popular Uses of ABC/M 2267 ABC/M Integrates with Other Software Tools 2798 Predictive Costing, Predictive Accounting 2859 Implementing ABC/M Through Rapid Prototyping 32510 Common Misconceptions about ABC/M and Employee Buy-In 34511 Stage Five Cost Systems: The Future of ABC/M 352Appendix 360Index 368

Gary Cokins is an internationally recognized expert, speaker, and author in advanced cost management and performance improvement systems. He is the founder of Analytics-Based Performance Management, an advisory firm located in Cary, North Carolina. . Gary received a BS degree with honors (Tau Beta Pi) in Industrial Engineering/Operations Research from Cornell University in 1971. He was two year varsity football letterman. He received his MBA with honors (Beta Gamma Sigma) from Northwestern University’s Kellogg School of Management in 1974.Gary began his career as a strategic planner with FMC’s Link-Belt Division and then served as Financial Controller and Operations Manager. In 1981 Gary began his management consulting career first with Deloitte Consulting Next with KPMG, Gary was trained on activity-based costing (ABC) by Harvard Business School Professors Robert S. Kaplan and Robin Cooper. With KPMG working with Dr. David Norton, Gary was also involved with initial research that led to the development of the Balanced Scorecard. Prior to joining SAS, Gary headed the National Cost Management Consulting Services for Electronic Data Systems (EDS), now part of HP. From 1997 until recently Gary was in business development with SAS, a leading provider of enterprise performance management and business analytics and intelligence software.Gary resides with his wife Pam in Cary, North Carolina.

"IIE member and seminar instructor Gray Cokins adds a new book to his list of accomplishments." (IEE Solutions - Book of the Month 1/02)

• Preface vii1 Removing the Blindfold with ABC/M 12 A Management Accounting Framework: A Taxonomy 323 Are All Your Trading Partners “Worth It” to You? 994 The Internet, E-Commerce, Supply Chain Management, and Digital Economies: Where Does ABC/M Fit In? 1495 The Holy Grail: Performance Measure Systems That Produce the Correct Behavior 1976 Popular Uses of ABC/M 2267 ABC/M Integrates with Other Software Tools 2798 Predictive Costing, Predictive Accounting 2859 Implementing ABC/M Through Rapid Prototyping 32510 Common Misconceptions about ABC/M and Employee Buy-In 34511 Stage Five Cost Systems: The Future of ABC/M 352Appendix 360Index 368