Essentials of Balanced Scorecard

MOHAN NAIR is CEO of Emerge Inc., an advisory firm focused on strategy and corporate performance management. Identified as an "adventure capitalist," Nair has founded two companies, a venture capital firm, and has taken high—profile executive roles in four high—technology companies. Most recently, Nair served as Director, President, and Chief Operating Officer of ABC Technologies. He serves on several nonprofit boards including the AeA. For seven years, he taught as an adjunct professor at J.L. Kellogg School of Management at Northwestern University of Chicago, and his articles have appeared in numerous publications including Byte Magazine, The Journal of Accounting and Finance, and The Journal of Cost and Performance Management. A highly requested speaker, Nair has been profiled or quoted in Forbes, Industry Week, Business Finance, and CNBC—Asia. He is the author of Activity—based Information Systems: An Executive’s Guide to Implementation (Wiley).

• Preface. 1. Overview.2. What Is Balanced Scorecard?3. From Management to Performance Management.4. Mission, Vision, Values: The Precursor to Balanced Scorecard.5. Six Success Factors to Implementing Balanced Scorecard.6. Success Factor One: Understand Self.7. Success Factor Two: Understand the Balanced Scorecard Learning Cycle.8. Success Factor Three: Know the Road Map for Implementation.9. Success Factor Four: Treat Balanced Scorecard as a Project.10. Success Factor Five: Use Technology as an Enabler.11. Success Factor Six: Cascade the Scorecard.12. Eleven Deadly Sins of Balanced Scorecard.13. The Ultimate Partnership: Balanced Scorecard and Performance Management.Endnotes.Glossary.Suggested Readings.Appendix: Informational Web Sites and Sample Vendor List.Index.