JAMES G. CORRELL is Principal of Oliver Wight Americas, Inc. Certified by the Association for Operations Management (APICS) in production and inventory management at the Fellow level, he has presented several papers at APICS international conferences. KEVIN HERBERT has been an Oliver Wight Associate since 1998. He was formerly Eastman Kodak's director of supply chain management-logistics for Europe, Africa, and the Middle East. He is a member of APICS, and has taught students how to achieve qualification for the APICS Diploma in Production and Inventory Management (DPIM).

• Acknowledgments ivIntroduction viCast of Characters ixOne Out of Control 1Two Gaining Knowledge 13Three Constructing Routings and Work Centers 30Four Mastering Dispatching and Scheduling 54Five Understanding Detail Capacity Planning 99Six Controlling the Flow of Work 143Seven Applying Rough- Cut Capacity Planning 166Eight Joining Forces 196Nine Scheduling to Capacity Constraints 213Ten Eliminating Waste and Variability 241Eleven Advanced Planning, Optimizing, & Scheduling 283Twelve Moving Ahead 305Index 323