Team Metrics

Mike Woodcock and Dave Francis are two of the best-known writers, researchers, consultants and conference presenters in the field of management and organization development. During 30 years of working together their extensive list of published books and collections of human resource development materials has been translated and published around the world. Their work with organizations ranges over 30 countries and encompasses commercial enterprises from the largest multi-nationals to the smallest family business, national and local governments, armed forces, international agencies, charities, other 'not for profit' organizations, universities and management schools.

'This loose-leaf manual is a well thought out and easy-to-use collection of metrics...an effective resource for very different audiences-from team leaders to mangement coaches.' Training and Coaching 'This is one resource that must be in the armoury of every team and leadership trainer...As a qualified trainer I found this to be very useful, very well-written, extremely practical and inspirational. ...this must be one of the investments of the year for anyone interested in team development, assessment and performance.' Personnel Today 'It undoubtedly will prove an invaluable, "want to have" resource for consultants, trainers, facilitator's, team leaders and anyone engaged in assessing team effectiveness'. George Kearns, HRD IRELAND

• Contents: Metrics For Auditing Generic Team Effectiveness: Metric 1/1: team effectiveness audit; Metric 1/2: the team effectiveness index; Metric 1/3: team blockage questionnaire; Metric 1/4: high energy teamwork assessment; Metric 1/5: team roles audit. Metrics For Assessing Team Leadership: Metric 2/1: team leadership skills assessment; Metric 2/2: process manager skills audit; Metric 2/3: team management roles questionnaire. Metrics For Assessing Team Strengths And Blockages: Metric 3/1: team values questionnaire: Eastern or Western orientation?; Metric 3/2: team values audit; Metric 3/3: team meeting effectiveness index; Metric 3/4: assessing stages of team development; Metric 3/5: team motivation assessment; Metric 3/6: team skilful problem solving skills assessment; Metric 3/7: the team decision-making questionnaire; Metric 3/8: audit of inter-team skills; Metric 3/9: audit of inter-team communication. Metrics For Assessing Top Team Performance: Metric 4/1: top team roles audit; Metric 4/2: top team audit; Metric 4/3: HQ/Divisional relationships audit. Metrics For Facilitators: Metric 5/1: team building readiness survey; Metric 5/2: team facilitator's competence audit; Metric 5/3: does the team need an external facilitator?; Metric 5/4: which external facilitator?; Metric 5/5: calibrating myself: a team feedback exercise; Metric 5/6: team sensing interviews; Metric 5/7: autonomous workgroups assessment.