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Beskrivning
Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.
John Bicheno is Reader in Operations Management at the University of Buckingham.Bryan B. R. Elliott is Senior Lecturer in Operations Management at Bolton Business School, Bolton Institute of Higher Education.
Innehållsförteckning
1. Introduction to Operations Management. 2. Product Planning & Positioning.3. Process Design.4. Managing Demand and Materials.5. Project Management.6. Quality Management.7. Productivity Methods and Measurements.8. Scheduling and Capacity.9. Time Based Operations.Resources.
