Mark A. Abramson is executive director of The PricewaterhouseCoopers Endowment for The Business of Government. Prior to joining the Endowment, he was chairman of Leadership Inc. Mr. Abramson served as the first president of the Council for Excellence in Government. He also served in the Office of the Assistant Secretary for Planning and Evaluation in the U.S. Department of Health and Human Services. Grady E. Means is managing partner of the Washington Consulting Practice of PricewaterhouseCoopers. Mr. Means leads an organization that delivers complete solutions to help federal, state, and local governments succeed in today's Internet-enabled world. He served in the White House as assistant to Vice President Nelson Rockefeller for domestic policy development and at the U.S. Department of Health, Education and Welfare, where he was staff economist in the Office of the Secretary.

The book provides a good overview of readers interested in the potential benefits of technological innovations and their applications for government-to-business implementations to be successful. The book is a valuable source for keeping policy-makers updated with the development of e-commerce applications within government. This is one of the few books which illustrate well the government-to-business relationship while presenting a good framework and raising open issues that governments are and will be facing in the future.

• Chapter 1 The Challenge of E-Government: Initial Lessons Learned from the "Early Days"Chapter 2 The Use of the Internet in Government Service DeliveryChapter 3 Commerce Comes to Government on the Desktop: E-Commerce Applications in the Public SectorChapter 4 The Auction Model: How the Public Sector Can Leverage the Power of E-Commerce through Dynamic PricingChapter 5 Privacy Strategies for Electronic GovernmentChapter 6 Supercharging the Employment Agency: An Investigation of the Use of Information and Communication Technology to Improve the Service of State Employment Agencies