John M. Kamensky is a senior fellow at the IBM Center for the Business of Government and an associate partner with IBM Business Consulting Services. He is the co-editor of Managing for Results 2002, Collaboration: Using Networks and Partnerships, and Managing for Results 2005. Albert Morales is managing partner of the IBM Center for the Business of Government and vice president for IBM's Business Consulting Services Public Sector Strategy and Change Practice. He is the co-editor of Managing for Results 2005.

• Part 1 I. OverviewChapter 2 1. Creating a Market-Based Government Using Competition, Choice, and IncentivesPart 3 II. Market-Based Service DeliveryChapter 4 2. Moving Toward Market-Based Government: The Changing Role of Government as the ProviderChapter 5 3. International Experience Using Outsourcing, Public-Private Partnerships, and VouchersChapter 6 4. Competitive Sourcing: What Happens to Federal Employees?Chapter 7 5. Implementing Alternative Sourcing Strategies: Four Case StudiesChapter 8 6. Market-Based Sourcing: Lessons Learned and Results AchievedPart 9 III. Market-Based Internal Government ServicesChapter 10 7. Entrepreneurial Government: Bureaucrats as BusinesspeopleChapter 11 8. Franchise Funds in the Federal Government: Ending the Monopoly in Service ProvisionPart 12 IV. Market-Based RegulationChapter 13 9. Designing Competitive Bidding for MedicareChapter 14 10. New Tools for Improving Government Regulation: An Assessment of Emissions Trading and Other Market-Based Regulatory Tools