Total Quality Management Text with cases

AvAmrik Sohal,John S Oakland

Häftad, Engelska, 2002

731 kr

Beställningsvara. Skickas inom 11-20 vardagar. Fri frakt över 249 kr.

Beskrivning

First Published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.

Produktinformation

Utgivningsdatum:2002-11-17
Mått:156 x 234 x undefined mm
Vikt:657 g
Format:Häftad
Språk:Engelska
Antal sidor:352
Förlag:Taylor & Francis Ltd
ISBN:9780750689250

Utforska kategorier

Projektledning inom Ekonomi och Ledarskap

Innehållsförteckning

Part one: The foundations - a model for TQM; Understanding quality; Commitment and leadership; Design for quality; Part two: TQM - the role of the quality system; System design and contents; Quality management system audit/review and self-assessment; Part three: TQM - the tools and improvement cycle; Measurement of quality; Tools and techniques for quality improvement; Some additional techniques for process design and improvement; Part four: TQM - the organizational, communication and teamwork requirements; Organization for quality; Culture change through teamwork for quality; Part five: TQM - the implementation; Communications and training for quality; Implementation of TQM and management of change; Case studies

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Total Quality Management Text with cases

AvAmrik Sohal,John S Oakland

Häftad, Engelska, 2002

731 kr

Beställningsvara. Skickas inom 11-20 vardagar. Fri frakt över 249 kr.

Beskrivning

First Published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.

Produktinformation

Utgivningsdatum:2002-11-17
Mått:156 x 234 x undefined mm
Vikt:657 g
Format:Häftad
Språk:Engelska
Antal sidor:352
Förlag:Taylor & Francis Ltd
ISBN:9780750689250

Utforska kategorier

Projektledning inom Ekonomi och Ledarskap

Innehållsförteckning

Part one: The foundations - a model for TQM; Understanding quality; Commitment and leadership; Design for quality; Part two: TQM - the role of the quality system; System design and contents; Quality management system audit/review and self-assessment; Part three: TQM - the tools and improvement cycle; Measurement of quality; Tools and techniques for quality improvement; Some additional techniques for process design and improvement; Part four: TQM - the organizational, communication and teamwork requirements; Organization for quality; Culture change through teamwork for quality; Part five: TQM - the implementation; Communications and training for quality; Implementation of TQM and management of change; Case studies