Frank LaFasto, Ph.D., recently retired as Senior Vice President of Organization Effectiveness after 30 years with Cardinal Health, Inc., a multinational health care company. An internationally recognized author and lecturer on management issues, Frank has more than 35 years’ experience helping organizations build and sustain successful teams.  Frank has written two best-sellers on the subject: Teamwork and How Teams Work Best, co-authored by Carl Larson.  He currently consults with private and public sector organizations to help them build effective teams, lead critical change initiatives, and develop executive talent. Frank resides in Lake Forest, Illinois. Carl Larson, Ph.D., is professor emeritus of Human Communication and past dean of Social Sciences at the University of Denver. His most recent work includes When Teams Work Best (Sage 2001), Successful Communication and Negotiation, and Collaborative Leadership: How Citizens and Civic Leaders Can Make a Difference. Larson consults in both the public and private sector. He received the Driscoll Master Educator Award given by the students at the University of Denver to the university’s outstanding professor.

"Frank LaFasto and Carl Larson have done it again! After building a useful framework for team performance in TeamWork they have gone on to collect and analyze exhaustive data that enriches and extends their original work. When Teams Work Best is a gem of a book…. you can’t help but find it useful in today’s organizational world."

• PrologueA Brief Perspective on Teamwork and CollaborationWhat Makes a Good Team Member? The Abilities and Behaviors That MatterTeam RelationshipsSimple and Easy versus Complicated and HardTeam Problem-SolvingRaising and Resolving the Real IssuesThe Team LeaderWhat Works/What Gets in the WayThe Organization EnvironmentPromoting Clarity, Confidence, and CommitmentA Final WordNotesAppendixReliability of the Collaborative Team Leader Instrument

Frank LaFasto, Ph.D., recently retired as Senior Vice President of Organization Effectiveness after 30 years with Cardinal Health, Inc., a multinational health care company. An internationally recognized author and lecturer on management issues, Frank has more than 35 years’ experience helping organizations build and sustain successful teams.  Frank has written two best-sellers on the subject: Teamwork and How Teams Work Best, co-authored by Carl Larson.  He currently consults with private and public sector organizations to help them build effective teams, lead critical change initiatives, and develop executive talent. Frank resides in Lake Forest, Illinois. Carl Larson, Ph.D., is professor emeritus of Human Communication and past dean of Social Sciences at the University of Denver. His most recent work includes When Teams Work Best (Sage 2001), Successful Communication and Negotiation, and Collaborative Leadership: How Citizens and Civic Leaders Can Make a Difference. Larson consults in both the public and private sector. He received the Driscoll Master Educator Award given by the students at the University of Denver to the university’s outstanding professor.

"Frank LaFasto and Carl Larson have done it again! After building a useful framework for team performance in TeamWork they have gone on to collect and analyze exhaustive data that enriches and extends their original work. When Teams Work Best is a gem of a book…. you can’t help but find it useful in today’s organizational world."

• PrologueA Brief Perspective on Teamwork and CollaborationWhat Makes a Good Team Member? The Abilities and Behaviors That MatterTeam RelationshipsSimple and Easy versus Complicated and HardTeam Problem-SolvingRaising and Resolving the Real IssuesThe Team LeaderWhat Works/What Gets in the WayThe Organization EnvironmentPromoting Clarity, Confidence, and CommitmentA Final WordNotesAppendixReliability of the Collaborative Team Leader Instrument