Hannah S. Sistare, Myra Howze Shiplett, Terry F. Buss

• Foreword, Preface and Acknowledgments, 1. An Overview, Part 1. The Challenge Ahead, 2. Human Capital: Federal Workforce Challenges in the Twenty-first Century, Part 2. Understanding the Twenty-First Century Multisector Workforce, 3. Challenges and Effective Practices in Managing the Multisector Workforce, 4. Multisector Workforce Lessons Learned: The National Aeronautics and Space Administration, 5. Getting the Best from “Most Efficient Organizations”, 6. Building Surge Capacity in the Disaster Workforce: Improving SBA’s Response to Mega-Disasters in the Future, Part 3. Transforming Organizational Culture, 7. The U.S. Government Accountability Office: A Case Study in Human Capital Reform, 8. Strategic Human Capital Management in Federal Government: Principles, Strategies, and the Case of NASA, 9. Organizational Transformation: Strategic Succession Management and Leadership Development, 10. Four New Models of Networked Leadership Development, Part 4. Innovation in Action, 11. A New Look at Paybanding and Pay for Performance: The Views of Those Participating in Federal Demonstration Projects, 12. Employee Retention and Engagement, 13. Building Relationships to Fix the Federal Talent Pipeline: An Innovative Approach in Chicago Provides a Model for Recruitment Success, 14. Competencies for Success in International Leadership in Challenging Times, 15. An Agency-Level Look at Alternative Working Arrangements in Federal Government, 16. Strategic Workforce Management: Innovation and Improvement at DTRA, Part 5. Managing the Management of People, 17. A Certified Assessment of Human Resources Systems: An Innovative Pathway to Assurance, 18. Using Data-Driven Human Capital Decisions to Improve Basic Personnel Functions, 19. Succeeding as a Strategic HR Partner: A Practical Approach, Part 6. Legislating Reform, 20. Legislating Innovation in Human Capital Management: Lessons from the Department of Homeland Security, 21. The Human Capital “Crisis” in the Federal Government: A Modest Proposal, Part 7. Concluding Thoughts, 22. The Path of Reform: Challenges and Opportunities, About the Editors and Contributors, Index

Hannah S. Sistare, Myra Howze Shiplett, Terry F. Buss

• Foreword, Preface and Acknowledgments, 1. An Overview, Part 1. The Challenge Ahead, 2. Human Capital: Federal Workforce Challenges in the Twenty-first Century, Part 2. Understanding the Twenty-First Century Multisector Workforce, 3. Challenges and Effective Practices in Managing the Multisector Workforce, 4. Multisector Workforce Lessons Learned: The National Aeronautics and Space Administration, 5. Getting the Best from “Most Efficient Organizations”, 6. Building Surge Capacity in the Disaster Workforce: Improving SBA’s Response to Mega-Disasters in the Future, Part 3. Transforming Organizational Culture, 7. The U.S. Government Accountability Office: A Case Study in Human Capital Reform, 8. Strategic Human Capital Management in Federal Government: Principles, Strategies, and the Case of NASA, 9. Organizational Transformation: Strategic Succession Management and Leadership Development, 10. Four New Models of Networked Leadership Development, Part 4. Innovation in Action, 11. A New Look at Paybanding and Pay for Performance: The Views of Those Participating in Federal Demonstration Projects, 12. Employee Retention and Engagement, 13. Building Relationships to Fix the Federal Talent Pipeline: An Innovative Approach in Chicago Provides a Model for Recruitment Success, 14. Competencies for Success in International Leadership in Challenging Times, 15. An Agency-Level Look at Alternative Working Arrangements in Federal Government, 16. Strategic Workforce Management: Innovation and Improvement at DTRA, Part 5. Managing the Management of People, 17. A Certified Assessment of Human Resources Systems: An Innovative Pathway to Assurance, 18. Using Data-Driven Human Capital Decisions to Improve Basic Personnel Functions, 19. Succeeding as a Strategic HR Partner: A Practical Approach, Part 6. Legislating Reform, 20. Legislating Innovation in Human Capital Management: Lessons from the Department of Homeland Security, 21. The Human Capital “Crisis” in the Federal Government: A Modest Proposal, Part 7. Concluding Thoughts, 22. The Path of Reform: Challenges and Opportunities, About the Editors and Contributors, Index

Hannah S. Sistare, Myra Howze Shiplett, Terry F. Buss

• Foreword, Preface and Acknowledgments, 1. An Overview, Part 1. The Challenge Ahead, 2. Human Capital: Federal Workforce Challenges in the Twenty-first Century, Part 2. Understanding the Twenty-First Century Multisector Workforce, 3. Challenges and Effective Practices in Managing the Multisector Workforce, 4. Multisector Workforce Lessons Learned: The National Aeronautics and Space Administration, 5. Getting the Best from “Most Efficient Organizations”, 6. Building Surge Capacity in the Disaster Workforce: Improving SBA’s Response to Mega-Disasters in the Future, Part 3. Transforming Organizational Culture, 7. The U.S. Government Accountability Office: A Case Study in Human Capital Reform, 8. Strategic Human Capital Management in Federal Government: Principles, Strategies, and the Case of NASA, 9. Organizational Transformation: Strategic Succession Management and Leadership Development, 10. Four New Models of Networked Leadership Development, Part 4. Innovation in Action, 11. A New Look at Paybanding and Pay for Performance: The Views of Those Participating in Federal Demonstration Projects, 12. Employee Retention and Engagement, 13. Building Relationships to Fix the Federal Talent Pipeline: An Innovative Approach in Chicago Provides a Model for Recruitment Success, 14. Competencies for Success in International Leadership in Challenging Times, 15. An Agency-Level Look at Alternative Working Arrangements in Federal Government, 16. Strategic Workforce Management: Innovation and Improvement at DTRA, Part 5. Managing the Management of People, 17. A Certified Assessment of Human Resources Systems: An Innovative Pathway to Assurance, 18. Using Data-Driven Human Capital Decisions to Improve Basic Personnel Functions, 19. Succeeding as a Strategic HR Partner: A Practical Approach, Part 6. Legislating Reform, 20. Legislating Innovation in Human Capital Management: Lessons from the Department of Homeland Security, 21. The Human Capital “Crisis” in the Federal Government: A Modest Proposal, Part 7. Concluding Thoughts, 22. The Path of Reform: Challenges and Opportunities, About the Editors and Contributors, Index