Thomas R. Klassen is a professor in the Department of Political Science and in the School of Public Policy and Administration at York University in Toronto. He has written widely on a number of topics, including retirement, pensions, unemployment, immigration, gambling, and discrimination. His most recent book is Retirement in Canada. His articles on current affairs appear in newspapers and other outlets. In addition to teaching in a variety of disciplines – including sociology, political science, labour studies, public policy, and business administration – Professor Klassen has worked in both the private and public sectors. He particularly enjoys collaborating with others and is part of several large-scale writing, research, and international development projects with colleagues around the world.John A. Dwyer is a professor emeritus in the Department of Humanities at York University in Toronto. His research interests are the Scottish Enlightenment and Eighteenth-Century Sentimentalism. He has published extensively on the philosopher Adam Smith and the novelist Henry Mackenzie. He has also written a textbook used by business schools, Business History: Canada in the Global Community. A gifted teacher and winner of many awards for his classroom activities, he has taught nearly everything from natural science, history, ethics, and business. Most recently he taught a course titled "On Love." In addition to being a professor, he worked for many years as an administrator and consultant.

• Preface1 University as Preparation for a Great JobWhat's university all about?What to expect after graduationWill I get a well-paid job?How to select coursesMature, returning, and part-time studentsWhat job-related skills can I learn in my courses?2 Skills for Success at School and WorkOral presentationsGroup workBeing a proactive professionalUsing numbersTaking notesGetting yourself organized3 Prospering in the Classroom and WorkplaceExams, a fact of lifeStrategies for multiple-choice examsStrategies for written examsThe usefulness of essaysWriting for the academic readerHow to organize an essayThe basic structure of an essayEssay writing as a processCommon essay-writing errorsLab reports and similar assignmentsThe last word4 Strengthening Your Critical SkillsWhat are critical skills?Communication and critical thinkingStrengthening your critical skillsThe limitations of narrativeContextualizing informationThe significance of theoriesTheoretical levels and formsPractical tips to help you on your way5 Active Listening and Active ReadingPassive listeningActive listeningActive readingReading at an academic levelPerfecting your skills6 Researching a TopicRules of thumb for researchersTwo research strategies7 Practical Problem Solving for School, Work, and LifeWhy applied problem solving is so importantProblem solving as a processStep one: defining the problemStep two: discovering causesStep three: establishing solutionsStep four: making a choiceStep five: implementationStep six: benchmarking and evaluatingStep seven: remaining vigilantProblem solving as a life skill8 Creative Problem Solving for Life and WorkRelation to problem solvingThe rigid structures of the mindCreative problem-solving techniquesCreatively reconfiguring the problemMaximizing creative solutionsThe right environment for creative thinking9 Finding and Getting the Great JobThe importance of networkingResumesThe cover letterNetworking and the information interviewThe real interviewDecoding interview questionsInterview stylesReferencesAfter the interview10 Managing Social MediaFive rules for social mediaSocial media and relationship buildingBranding yourselfInternet dating as metaphor11 Success at Work and BeyondThe first jobStaying sharpDealing with the transitionGraduate, professional, vocational, and on-line educationFurther successNotes; More Resources

Thomas R. Klassen is a professor in the Department of Political Science and in the School of Public Policy and Administration at York University in Toronto. He has written widely on a number of topics, including retirement, pensions, unemployment, immigration, gambling, and discrimination. His most recent book is Retirement in Canada. His articles on current affairs appear in newspapers and other outlets. In addition to teaching in a variety of disciplines – including sociology, political science, labour studies, public policy, and business administration – Professor Klassen has worked in both the private and public sectors. He particularly enjoys collaborating with others and is part of several large-scale writing, research, and international development projects with colleagues around the world.John A. Dwyer is a professor emeritus in the Department of Humanities at York University in Toronto. His research interests are the Scottish Enlightenment and Eighteenth-Century Sentimentalism. He has published extensively on the philosopher Adam Smith and the novelist Henry Mackenzie. He has also written a textbook used by business schools, Business History: Canada in the Global Community. A gifted teacher and winner of many awards for his classroom activities, he has taught nearly everything from natural science, history, ethics, and business. Most recently he taught a course titled "On Love." In addition to being a professor, he worked for many years as an administrator and consultant.

• Preface1 University as Preparation for a Great JobWhat's university all about?What to expect after graduationWill I get a well-paid job?How to select coursesMature, returning, and part-time studentsWhat job-related skills can I learn in my courses?2 Skills for Success at School and WorkOral presentationsGroup workBeing a proactive professionalUsing numbersTaking notesGetting yourself organized3 Prospering in the Classroom and WorkplaceExams, a fact of lifeStrategies for multiple-choice examsStrategies for written examsThe usefulness of essaysWriting for the academic readerHow to organize an essayThe basic structure of an essayEssay writing as a processCommon essay-writing errorsLab reports and similar assignmentsThe last word4 Strengthening Your Critical SkillsWhat are critical skills?Communication and critical thinkingStrengthening your critical skillsThe limitations of narrativeContextualizing informationThe significance of theoriesTheoretical levels and formsPractical tips to help you on your way5 Active Listening and Active ReadingPassive listeningActive listeningActive readingReading at an academic levelPerfecting your skills6 Researching a TopicRules of thumb for researchersTwo research strategies7 Practical Problem Solving for School, Work, and LifeWhy applied problem solving is so importantProblem solving as a processStep one: defining the problemStep two: discovering causesStep three: establishing solutionsStep four: making a choiceStep five: implementationStep six: benchmarking and evaluatingStep seven: remaining vigilantProblem solving as a life skill8 Creative Problem Solving for Life and WorkRelation to problem solvingThe rigid structures of the mindCreative problem-solving techniquesCreatively reconfiguring the problemMaximizing creative solutionsThe right environment for creative thinking9 Finding and Getting the Great JobThe importance of networkingResumesThe cover letterNetworking and the information interviewThe real interviewDecoding interview questionsInterview stylesReferencesAfter the interview10 Managing Social MediaFive rules for social mediaSocial media and relationship buildingBranding yourselfInternet dating as metaphor11 Success at Work and BeyondThe first jobStaying sharpDealing with the transitionGraduate, professional, vocational, and on-line educationFurther successNotes; More Resources

Thomas R. Klassen is a professor in the Department of Political Science and in the School of Public Policy and Administration at York University in Toronto. He has written widely on a number of topics, including retirement, pensions, unemployment, immigration, gambling, and discrimination. His most recent book is Retirement in Canada. His articles on current affairs appear in newspapers and other outlets. In addition to teaching in a variety of disciplines – including sociology, political science, labour studies, public policy, and business administration – Professor Klassen has worked in both the private and public sectors. He particularly enjoys collaborating with others and is part of several large-scale writing, research, and international development projects with colleagues around the world.John A. Dwyer is a professor emeritus in the Department of Humanities at York University in Toronto. His research interests are the Scottish Enlightenment and Eighteenth-Century Sentimentalism. He has published extensively on the philosopher Adam Smith and the novelist Henry Mackenzie. He has also written a textbook used by business schools, Business History: Canada in the Global Community. A gifted teacher and winner of many awards for his classroom activities, he has taught nearly everything from natural science, history, ethics, and business. Most recently he taught a course titled "On Love." In addition to being a professor, he worked for many years as an administrator and consultant.

• Preface1 University as Preparation for a Great JobWhat's university all about?What to expect after graduationWill I get a well-paid job?How to select coursesMature, returning, and part-time studentsWhat job-related skills can I learn in my courses?2 Skills for Success at School and WorkOral presentationsGroup workBeing a proactive professionalUsing numbersTaking notesGetting yourself organized3 Prospering in the Classroom and WorkplaceExams, a fact of lifeStrategies for multiple-choice examsStrategies for written examsThe usefulness of essaysWriting for the academic readerHow to organize an essayThe basic structure of an essayEssay writing as a processCommon essay-writing errorsLab reports and similar assignmentsThe last word4 Strengthening Your Critical SkillsWhat are critical skills?Communication and critical thinkingStrengthening your critical skillsThe limitations of narrativeContextualizing informationThe significance of theoriesTheoretical levels and formsPractical tips to help you on your way5 Active Listening and Active ReadingPassive listeningActive listeningActive readingReading at an academic levelPerfecting your skills6 Researching a TopicRules of thumb for researchersTwo research strategies7 Practical Problem Solving for School, Work, and LifeWhy applied problem solving is so importantProblem solving as a processStep one: defining the problemStep two: discovering causesStep three: establishing solutionsStep four: making a choiceStep five: implementationStep six: benchmarking and evaluatingStep seven: remaining vigilantProblem solving as a life skill8 Creative Problem Solving for Life and WorkRelation to problem solvingThe rigid structures of the mindCreative problem-solving techniquesCreatively reconfiguring the problemMaximizing creative solutionsThe right environment for creative thinking9 Finding and Getting the Great JobThe importance of networkingResumesThe cover letterNetworking and the information interviewThe real interviewDecoding interview questionsInterview stylesReferencesAfter the interview10 Managing Social MediaFive rules for social mediaSocial media and relationship buildingBranding yourselfInternet dating as metaphor11 Success at Work and BeyondThe first jobStaying sharpDealing with the transitionGraduate, professional, vocational, and on-line educationFurther successNotes; More Resources