Building the Successful Veterinary Practice, Programs and Procedures

Häftad, Engelska, 1998

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Beskrivning

Building the Successful Veterinary Practice, Volume 2, Programs and ProceduresThe second volume of Building the Successful Veterinary Practice shows how to: apply the leadership skills and tools presented in Volume 1 to the veterinary practice of today and tomorrow; integrate leadership into new programs and net producing procedures; create and maintain a successful veterinary practice that will prosper well into the new century.Using the methods explained in this book, veterinarians can: ensure quality health care delivery; provide adequate remuneration to provider, staff, and facility; and establish a clear community role and market niche.An extensive appendix provides fiscal tracking systems, nine types of forms and other net enhancing materials which may be used in total or adapted to specific practice needs.

Produktinformation

Utgivningsdatum:1998-01-01
Mått:190 x 245 x 20 mm
Vikt:680 g
Format:Häftad
Språk:Engelska
Serie:Building the Successful Veterinary Practice
Antal sidor:372
Förlag:John Wiley and Sons Ltd
ISBN:9780813823997

Utforska kategorier

Ledarskapsböcker inom Ekonomi och Ledarskap
Veterinärmedicin inom Medicin

Mer om författaren

Thomas E. Catanzaro, DVM, MHA, FACHE, and diplomate of the American College of Healthcare Executives, is the first veterinarian to receive board certification from the American College of Healthcare Executives. He has 30 years of experience as a practitioner, a hospital services director for AAHA, and a consultant. Widely published and in demand as a speaker, Catanzaro addresses areas of skill that are not usually included in a veterinarian's formal education.

Innehållsförteckning

PrefaceIntroductionThe New American Veterinary Practice: Why It Requires as Much Training as Medicine and SurgeryNew Clients and Their Bond to the Practice: Getting Them and Ensuring Their ReturnMedical Records: Continuity of Care for Pride and ProfitUsing the Program-Based Budgeting ProcessEstablishing a Community Market Niche: Internal Promotion Adds Value to ServicePerformance Planning in Lieu of Appraisals: Report Cards Are Dead-Say Thank You Specifically and OftenThe Future Is Leadership: Vision and Belief for TomorrowAppendices: Internal Practice Promotion IdeasRecognition Program InquirySample Medical Record FormsVeterinary Business Plan DevelopmentFiscal Report Formats with Sample Budget FormatChart of AccountsCharts and Graphs for Fiscal Trends AssessmentSupervisors-Planned Performance SystemTelemarketing Scripts