Ruth Hoogland DeHoog is Assistant Professor of Political Science at the University of Florida, Gainesville.

• Preface1. Advantages and Disadvantages of Contracting Out The Case for Contracting OutReview of Empirical Literature on Contracting OutProblems and Limitations of Contracting Out 2. Three Additional Perspectives on Contracting Out Analysis of the Procontracting Argument: Three ConditionsThe Economics of Market ImperfectionsThe Politics of CooptationThe Process of Organizational Decision Making 3. The Human Service Cases Goals of the ResearchCase Selection and Methods of StudyAn Introduction to Title XX Contracting Out in Michigan Department of Social ServicesCETA Contracting Out in the Michigan Department of Labor 4. Competition in Service Environments and Contracting Out Procedures Competition in DSS' Service EnvironmentCompetition in DSS' Contracting Out ProceduresCompetition in the Employment and Training EnvironmentCompetition in BET's Contracting Out Procedures 5. Making Contract Decisions Why Contract Out for Title XX Services?DSS Needs Assessments and PlanningChoosing DSS ContractorsWhy Contract Out for CETA Services?BET Needs Assessments and PlanningChoosing BET Contractors 6. The Watchdog Role Review Procedures in DSSOpinions about DSS ReviewsBET's Review ProceduresOpinions about BET Reviews 7. The Costs and Benefits of Contracting Out The Costs and Quality of Purchased Social ServicesOther Benefits of DSS Contracting OutPerceived Problems of the Purchasing ProcessThe Costs and Quality of Purchased Employment ServicesBenefits of BET Contracting OutPerceived Problems of the BET Purchasing Process 8. Concluding Analysis of the Conditions and Perspectives on Contracting Out Comparison of DSS and BET Contracting OutThe Realities of Contracting OutThe Three Alternative PerspectivesAppendix A: Methods of StudyAppendix B: Service Contract Interview ScheduleNotesReferencesIndex

Ruth Hoogland DeHoog is Assistant Professor of Political Science at the University of Florida, Gainesville.

• Preface1. Advantages and Disadvantages of Contracting Out The Case for Contracting OutReview of Empirical Literature on Contracting OutProblems and Limitations of Contracting Out 2. Three Additional Perspectives on Contracting Out Analysis of the Procontracting Argument: Three ConditionsThe Economics of Market ImperfectionsThe Politics of CooptationThe Process of Organizational Decision Making 3. The Human Service Cases Goals of the ResearchCase Selection and Methods of StudyAn Introduction to Title XX Contracting Out in Michigan Department of Social ServicesCETA Contracting Out in the Michigan Department of Labor 4. Competition in Service Environments and Contracting Out Procedures Competition in DSS' Service EnvironmentCompetition in DSS' Contracting Out ProceduresCompetition in the Employment and Training EnvironmentCompetition in BET's Contracting Out Procedures 5. Making Contract Decisions Why Contract Out for Title XX Services?DSS Needs Assessments and PlanningChoosing DSS ContractorsWhy Contract Out for CETA Services?BET Needs Assessments and PlanningChoosing BET Contractors 6. The Watchdog Role Review Procedures in DSSOpinions about DSS ReviewsBET's Review ProceduresOpinions about BET Reviews 7. The Costs and Benefits of Contracting Out The Costs and Quality of Purchased Social ServicesOther Benefits of DSS Contracting OutPerceived Problems of the Purchasing ProcessThe Costs and Quality of Purchased Employment ServicesBenefits of BET Contracting OutPerceived Problems of the BET Purchasing Process 8. Concluding Analysis of the Conditions and Perspectives on Contracting Out Comparison of DSS and BET Contracting OutThe Realities of Contracting OutThe Three Alternative PerspectivesAppendix A: Methods of StudyAppendix B: Service Contract Interview ScheduleNotesReferencesIndex