HEART-FELT STORIES Introduction Matters of the Heart Previous Studies Communication in Medicine and Therapy Meaning and Context THE STUDY OF TALK AND RECURSIVE FRAME ANALYSIS Introduction Discourse Analysis Frames Narrative Analysis Recursive Frame Analysis METHOD Introduction Subjects and Procedures Analysis ANALYSIS AND INTERPRETATION Introduction Discovery and Referral Referable Heart Murmurs Transforms Alternative Sources of Information Expectations The Choice Not to Worry Conclusion PRESCRIPTIONS, IMPLICATIONS, AND CONCLUSIONS Introduction Prescriptions for Referrals RFA Prescriptions Ways of Weaving and Maintaining Interactional Nature of Heart Murmurs Future Studies Implications of the Study Conclusions References Author Index Subject Index