Public sector human service organizations have unique problems of employee motivation and productivity, both on the professional and direct service levels. Martin examines these problems in detail and offers practical solutions based on his own extensive personal experience in the field. Written for professional, supervisory, and administrative practitioners in the human services field, the book offers thorough, straightforward coverage of motivation to work, job satisfaction and commitment, work attitudes and barriers to productivity, motivational problems associated with decertification, reward and incentive systems, human factors and performance, and a realistic discussion of recruitment problems peculiar to public sector human service organizations.
