eMarketing

Raymond D. Frost is Professor of Analytics Information Systems at Ohio University, USA. He has published scholarly papers in the fields of information systems and marketing.Alexa K. Fox is Assistant Professor of Marketing at the University of Akron, USA. Her research interests include digital marketing, user-generated content, consumer behavior, online privacy, physiological measurement of cognition and emotion, and linguistic analysis. Alexa’s work has appeared in various journals, books, and national conferences.Terry M. Daugherty is the Dean of the Scott College of Business and Professor of Marketing at Indiana State University, USA. His research examines areas of consumer psychology and persuasion, and he is the former Editor-in-Chief of the Journal of Interactive Advertising. Terry has authored numerous scholarly publications within the domains of digital marketing and advertising while presenting his work at leading academic conferences worldwide.

"This book gives an in depth understand of the intersection between e-business and e-marketing, including a large amount of real-life examples to enlighten the students."Dr Anne Kristin Sortehaug Ajer, University of South Eastern Norway, Norway.

• Part I Digital Marketing in Context1 Past, Present, and Future2 Strategic Digital Marketing and Performance Metrics3 The Digital Marketing PlanPart II Digital Marketing Environment4 Global Digital Marketing 3.05 Ethical and Legal IssuesPart III Digital Marketing Strategy6 Digital Marketing Research7 Consumer Behavior Online8 Segmentation, Targeting, Differentiation, and Positioning StrategiesPart IV Digital Marketing Management9 Product: The Online Offer10 Price: The Online Value11 The Internet for Distribution12 Digital Marketing Communication: Owned Media13 Digital Marketing Communication: Paid Media14 Digital Marketing Communication: Earned Media15 Customer Relationship ManagementAppendix A Internet Penetration Worldwide as of September 30, 2021.Appendix B BibliographyIndex