Routledge Handbook of Public Service Interpreting

Laura Gavioli is a Professor of English language and English-Italian translation at the University of Modena and Reggio Emilia and an expert in institutional, cross-cultural interaction. Since the beginning of the 2000s, she has published work on interpreter-mediated interaction, including a recent paper, with Cecilia Wadensjö , published in Health Communication (39/9, 2021).Cecilia Wadensjö is a Professor of Interpreting and Translation Studies at Stockholm University. Since the early 1990s, she has published research on naturally occurring interpreter-mediated institutional discourse, e.g. the book Interpreting as Interaction (Routledge, 2016). She is a member of the editorial board of Interpreting: International Journal of Research and Practice in Interpreting.

"This important collection includes overviews of the theoretical debates informing research into public service interpreting, then a series of outstanding studies of interpreting and interpreter training in a variety of public service contexts. I am embarking on a new project on interpreted interactions in an extraordinarily challenging and complex area of medicine and am already finding that these studies provide invaluable insights into interpreter mediation. This will be an outstanding resource for researchers, for those whose public service work involves interpreters, and indeed for professional interpreters."Paul Drew, University of York, UK"PSI is a field of inquiry in its own right and it has been growing steadily. This Handbook is timely and an invaluable contribution for students, teachers, practitioners, researchers, policy makers, clients and anyone interested in this dynamic discipline. Editors Wadensjö and Gavioli have brought together important contributions on the theory and methodology of research in PSI as well as education and professionalization of individuals brokering PSI interactions. I recommend this book unreservedly for drawing our attention to the crucial role of Public Service/Community interpreting in our diverse societies, as well as to the interpreters enabling access to these fundamental services."Claudia Angelelli, Heriot-Watt University, UK

• List of ContributorsIntroductionPart 1. Theoretical and methodological approaches1. General issues about PSI -- Carmen Valero-Garcés2. The ambiguity of interpreting -- Kristina Gustafsson3. Agency in and for mediating in public service interpreting -- Claudio Baraldi4. Cultural assumptions, positioning and power -- Ian Mason5. Corpus-based studies of public service interpreting -- Bernd Meyer6. Technology use in language-discordant interpersonal healthcare communication -- Sabine Braun, Khetam Al Sharou and Özlem Temizöz7. Public service translation: -- Mustapha TaibiPart 2. Exploring PSI settings8. PSI in court – face-to-face interaction. -- Philipp Sebastian Angermeyer9. Research on interpreter-mediated asylum interviews -- Sonja Pöllabauer10. Consecutive interpreting and multimodal sequences -- Christian Licoppe11. Vulnerable encounters? Investigating vulnerability in interpreter-mediated services for victim-survivors of domestic violence and abuse -- Rebecca Tipton12. PSI in healthcare -- Laura Gavioli and Raffaela Merlini13. Challenges and remedies for interpreter-mediated dementia assessments -- Charlotta Plejert14. Public service interpreting in social care -- Dorien Van De Mieroop, Antoon Cox and Koen Kerremans15. A shared responsibility for facilitating inclusion in school settings where sign-language interpreting is provided -- Sigrid Slettebakk BergePart 3. Training and professionalization16. “Interpreter’s mistake” — why should other professions care about the professionalization of interpreters? -- Hanne Skaaden17. Training sign language interpreters for public service interpreting -- Christopher A. Stone, Cynthia B. Roy and Jeremy L. Brunson18. Role play as a means of training and testing public service interpreting -- Magnus Dahnberg19. Monitoring in dialogue interpreting -- Elisabet Tiselius and Birgitta Englund Dimitrova20. Blended learning is here to stay! Combining on-line and on-campus learning in the education of public service interpreters -- Gry Sagli and Hanne Skaaden21. The conversation analytic role-play method: -- Natacha Niemants, Jessica Pedersen Belisle Hansen and Elizabeth Stokoe22. Training interpreters in asylum settings -- Anna Claudia Ticca, Véronique Traverso and Emilie Jouin23. Interprofessional education … interpreter education -- Demi Krystallidou24. Training public service providers in how to communicate via interpreter -- Tatjana R. Felberg and Gry Sagli25. Education and training of public service interpreter teachers -- Mira Kadrić and Sonja PöllabauerIndex