Digital and AI Coaches' Handbook

Jonathan Passmore is an international respected chartered psychologist, researcher, and writer in the field of coaching. He has published widely over the past two decades including 40 books and over 250 scientific articles and book chapters.Sandra J. Diller is Assistant Professor for Organizational Psychology at the University of Seeburg, a Coach and Trainer at the LMU Center for Leadership and People Management, and a Research Affiliate at the Institute of Coaching, Harvard Medical School.Sam Isaacson is an independent coach and consultant co-founder of AIcoach.chat and founder of the Coachtech Collective, a global community of coaches grappling with the cutting edge of technology. He writes widely around the intersection of coaching with technology.Maximilian Brantl is a seasoned consultant focused on strategy advisory of Fortune Global 500 companies on management and supervisory board level, and is a certified coach, currently writing his dissertation in the field of digital coaching. He specialised in orchestrating holistic organisational and cultural transformations as well as strategic reinvents. He also designs and executes leadership assessments and development journeys for C-suite executives.

“The Digital and AI Coaches' Handbook brings together the leading experts from across the field to provide a comprehensive, informative text - a must buy for those in the future of coaching.”Dr Natalie Lancer, Chair of the British Psychological Society's Division of Coaching Psychology“What an amazing array of relevant topics for Digital and AI coaches, provided by a broad range of subject experts!”Stephen Murphy, EMCC Global VP Thought Leadership & Development“This book will have an immense impact helping create knowledge, understanding and the development of digital and AI within the coaching sector. It will help the reader stay abreast with the revolution impacting our sector.”Mohau Mphomela, President, COMENSA “Grounded in research, this book defines exactly what digital coaching is, what it isn’t, but most importantly, it provides the science and theoretical knowledge behind how and when to use these tools for maximum effect. The ever-growing use of technologies is changing by the second, which means continual evolution of the way we work to match the pace of change. This book supports that approach, and it is why The Digital and AI Coaches' Handbook is on my recommended list of books to read in 2024!”Catherine Pearson, PCC Executive Coach, Executive Director, Leadership and Executive Coaching, Global Investment Bank“The world of coaching is privileged to have this gift of a book now. The Digital and AI Coaches' Handbook is a must-have for any coach, leader of human development or practitioner who wants to stay abreast of fast-paced changes in this and related spaces.”Dr Dumi Magadlela, ICF Global Chair“In the rapidly-evolving world of technology, there’s a risk in committing to writing a good old-fashioned printed book on the topic: that it will be obsolete before it even makes the virtual shelves...Fortunately, the editors are wise to this risk, and the resulting handbook is less a ‘how-to’ on using the various technological tools available for coaches, and is rather a primer on changing one’s mindset, the better to equip oneself as a coach in this digital age. The shared expertise the editors have assembled is outstanding, with a host of contributors from across the spectrum of coaching thought leadership, organisational development, behavioural science, cybersecurity, tech startups, AI and more.”James Bridgman, Coaching Perspectives magazine, January 2025

• Part I: Coaching Practice 1. Defining digital coaching 2. The future of work is the future for coaches 3. Keeping up-to-date with technology change 4. Marketing a digital coaching business 5. The impact and side effects of digital coaching Part II: Technologies 6. Video mediated coaching 7. Artificial Intelligence coaching chatbots 8. Technologies for creativity in coaching 9. Technologies for systemic coaching 10. Technologies for VR coaching 11. Technologies in reflective practice Part III: Critical Factors 12. Setting up your online coaching environment 13. Building empathy and trust in online environments 14. Relational factors in digital coaching 15. Creating media rich environments for digital coaching 16. Managing cybersecurity 17. Managing ethics online Part IV: Digitalization and Diversity 18. Artificial Intelligence diversity bias 19. Diversity, inclusion and belonging in digital coaching 20. Digital coaching with neurodivergent people Part V: The Coaching Industry 21. The changing nature of the coaching industry 22. The potential for Artificial Intelligence in coaching 23. The business of digital coaching Part VI: Coaching Practice 24. One-to-one digital coaching 25. Coaching the team in digital workplaces Part VII: Case Studies 26. EZRA. Building a platform for a superpower 27. CoachHub 28. Coaching.com 29. Sounding Board 30. PocketConfidant AI 31. Rocky AI 32. Optify 33. Delenta 34. uExcelerate 35. evoach 36. Ovida AI