Tony Hines is CEO of Consuming Future, a London-based consultancy which supports and promotes ethical and sustainable business practices. Previously, he was Professor of Marketing at Manchester Metropolitan University.

• 1 Environmental context for supply chain strategies2 Supply chain risk – 7Vs 3 Strategic concepts and the customer-focused market-driven supply chain 4 The emergence of supply chain management and supply chain strategy as a critical success factor for organizations 5 Demand-driven customer-focused supply chain strategies 6 Supplier sourcing, procurement and evaluation 7 Supply chain structures and relationships 8 Supply chain technology 9 Strategic supply chain cost, value and measurement 10 Service levels, synchronization of business processes and inventories 11 Supply chain profitability, quality and world-class organizations12 Logistics and fulfilment strategies 13 Supply chain futures 14 The big transition: realigning global supply chains

Tony Hines is CEO of Consuming Future, a London-based consultancy which supports and promotes ethical and sustainable business practices. Previously, he was Professor of Marketing at Manchester Metropolitan University.

• 1 Environmental context for supply chain strategies2 Supply chain risk – 7Vs 3 Strategic concepts and the customer-focused market-driven supply chain 4 The emergence of supply chain management and supply chain strategy as a critical success factor for organizations 5 Demand-driven customer-focused supply chain strategies 6 Supplier sourcing, procurement and evaluation 7 Supply chain structures and relationships 8 Supply chain technology 9 Strategic supply chain cost, value and measurement 10 Service levels, synchronization of business processes and inventories 11 Supply chain profitability, quality and world-class organizations12 Logistics and fulfilment strategies 13 Supply chain futures 14 The big transition: realigning global supply chains

Tony Hines is CEO of Consuming Future, a London-based consultancy which supports and promotes ethical and sustainable business practices. Previously, he was Professor of Marketing at Manchester Metropolitan University.

• 1 Environmental context for supply chain strategies2 Supply chain risk – 7Vs 3 Strategic concepts and the customer-focused market-driven supply chain 4 The emergence of supply chain management and supply chain strategy as a critical success factor for organizations 5 Demand-driven customer-focused supply chain strategies 6 Supplier sourcing, procurement and evaluation 7 Supply chain structures and relationships 8 Supply chain technology 9 Strategic supply chain cost, value and measurement 10 Service levels, synchronization of business processes and inventories 11 Supply chain profitability, quality and world-class organizations12 Logistics and fulfilment strategies 13 Supply chain futures 14 The big transition: realigning global supply chains