Andrew Greasley is Lecturer in Supply Chain Analytics and Modelling at the Department of Engineering Management at Aston University, Birmingham, UK. He has 150 publications, including numerous books, and is a member of the editorial board for the Journal of Manufacturing Technology Management. He has taught at a number of institutions in the UK, Europe and Africa and he has been recognised by the University of Warwick for his outstanding contribution to the postgraduate programmes through excellent teaching.

• Part 1: Introduction 1: Introduction 2: Operations Strategy Part 2: Design 3: Process Design 4: Digital and Physical Process Technology 5: Layout Design 6: Supply Network Design and Facility Location 7: Product and Service Design 8: Job and Work Design Part 3: Management 9: Long-Term Capacity Management and Forecasting 10: Medium-Term Capacity Management 11: Short-Term Scheduling 12: Inventory Management 13: Lean, Kanban, Agile and Leagile Supply Chain Strategies 14: Aggregate Planning, MRP and ERP 15: Supply Chain Management and Resilience 16: Project Management 17: Defining, Measuring and Improving Quality 18: Performance Measurement and Improvement

Andrew Greasley is Lecturer in Supply Chain Analytics and Modelling at the Department of Engineering Management at Aston University, Birmingham, UK. He has 150 publications, including numerous books, and is a member of the editorial board for the Journal of Manufacturing Technology Management. He has taught at a number of institutions in the UK, Europe and Africa and he has been recognised by the University of Warwick for his outstanding contribution to the postgraduate programmes through excellent teaching.

• Part 1: Introduction 1: Introduction 2: Operations Strategy Part 2: Design 3: Process Design 4: Digital and Physical Process Technology 5: Layout Design 6: Supply Network Design and Facility Location 7: Product and Service Design 8: Job and Work Design Part 3: Management 9: Long-Term Capacity Management and Forecasting 10: Medium-Term Capacity Management 11: Short-Term Scheduling 12: Inventory Management 13: Lean, Kanban, Agile and Leagile Supply Chain Strategies 14: Aggregate Planning, MRP and ERP 15: Supply Chain Management and Resilience 16: Project Management 17: Defining, Measuring and Improving Quality 18: Performance Measurement and Improvement

Andrew Greasley is Lecturer in Supply Chain Analytics and Modelling at the Department of Engineering Management at Aston University, Birmingham, UK. He has 150 publications, including numerous books, and is a member of the editorial board for the Journal of Manufacturing Technology Management. He has taught at a number of institutions in the UK, Europe and Africa and he has been recognised by the University of Warwick for his outstanding contribution to the postgraduate programmes through excellent teaching.

• Part 1: Introduction 1: Introduction 2: Operations Strategy Part 2: Design 3: Process Design 4: Digital and Physical Process Technology 5: Layout Design 6: Supply Network Design and Facility Location 7: Product and Service Design 8: Job and Work Design Part 3: Management 9: Long-Term Capacity Management and Forecasting 10: Medium-Term Capacity Management 11: Short-Term Scheduling 12: Inventory Management 13: Lean, Kanban, Agile and Leagile Supply Chain Strategies 14: Aggregate Planning, MRP and ERP 15: Supply Chain Management and Resilience 16: Project Management 17: Defining, Measuring and Improving Quality 18: Performance Measurement and Improvement