What is the key to consistent, high-performing sales success? The best salespeople use technique, strategy, relationship building, and challenges, all of which are important. But, through a 20+ year career as a record-setting technical sales professional, Mike Drake has learned the key- empathy. Now he shares his journey with a comprehensive sales self-help book!The secrets learned here will guide anyone to achieve success in life. As Albert Schweitzer so eloquently stated, "e;Success is not the key to happiness, happiness is the key to success."e;