Forces of Change

New Strategies for the Evolving Health Care Marketplace

AvDavid A. Shore

Inbunden, Engelska, 2012

Del 62 i serien Jossey-Bass Public Health

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Beskrivning

American health care has made great strides in the past hundred years. Life expectancy has increased dramatically and advances in medicine and treatments have eradicated many life-threatening diseases. However, in today's health care arena there is divergence between our health needs, the structure of our health care system, and how health care is delivered and funded.In Forces of Change, David A. Shore has collected the leading thinking from experts in the field on how our health care system can benefit from important lessons from other industries and effect transformational change that truly serves all stakeholders well.Contributors include Max Caldwell of Towers Watson; Michael J. Dowling of North ShoreLong Island Jewish Medical Health System; John P. Glaser of Siemens Healthcare; Ashish K. Jha of the Harvard School of Public Health; Eric D. Kupferberg of Northeastern University; Lucian Leape of the Harvard School of Public Health; Jeff Margolis of the TriZetto Group, Inc.; and David Shoultz of Philips Electronics.

Produktinformation

Utgivningsdatum:2012-08-17
Mått:160 x 236 x 25 mm
Vikt:508 g
Format:Inbunden
Språk:Engelska
Serie:Jossey-Bass Public Health
Antal sidor:288
Förlag:John Wiley & Sons Inc
ISBN:9781118099131

Utforska kategorier

Ledarskapsböcker inom Ekonomi och Ledarskap
Hälso- och sjukvård inom Medicin

Mer om författaren

David A. Shore, PhD, is the founder and director of the Harvard School of Public Health's Forces of Change Program, Trust Initiative, and Project Management in Health Care programs.

Innehållsförteckning

Editor’s Preface viiDavid A. Shore, Harvard School of Public HealthAcknowledgments xiiiThe Editor xvThe Contributors xviiPart One: Can We Get Better? 11 Framing the Forces of Change 3David A. Shore2 The Market Dynamics of Health Care 21Eric D. Kupferberg, Northeastern University, Harvard School of Public Health3 Transformational Leadership: The Key to Success 35Michael J. Dowling, North Shore–LIJ Health System, Harvard School of Public HealthPart Two: The Elements of Change 494 Employee Engagement and the Transformation of the Health Care Industry 51Max Caldwell, Towers Watson5 Patient Safety in the Era of Health Care Reform 67Lucian Leape, Harvard School of Public Health6 Health Care Reform and Technological Innovation 85David Shoultz, Philips Electronics7 Health Care IT: A Critical Enabler for Health Care Transformation 101John P. Glaser, Siemens Healthcare8 Health Care IT: A Reality Check 115Ashish K. Jha, Harvard School of Public Health9 A Systematic Solution: Integrated Health Care Management 129Jeff Margolis, The TriZetto GroupPart Three: Reshaping the Organization 14710 Stakeholder Interactions: Can We Transform Bad Behavior? 149Eric D. Kupferberg11 The Trust Prescription: How Health Care Organizations Can Win the Confidence and Compliance of Their Key Stakeholders 169David A. Shore12 A Winning Brand: Leveraging the Power of Intangible Assets 191David A. Shore13 Implementing Health Care Change through Projects 211David A. ShoreEndnotes 229Index 253