CIO Playbook

Strategies and Best Practices for IT Leaders to Deliver Value

AvNicholas R. Colisto

Inbunden, Engelska, 2012

Del 576 i serien Wiley CIO

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Beskrivning

As our economy shifts from recession to recovery, our current economic climate is ripe for transformation. CIOs are in a unique position to leverage technology in order to drive innovation and boost business growth.The CIO Playbook is the handy desk reference for CIOs, CEOs, CFOs, and up and coming leaders, revealing a dynamic seven-step framework (Partner – Organize – Innovate – Deliver – Support – Protect – Grow) that will guide you in making essential changes to your organization.The proven strategies, tools, and techniques in The CIO Playbook make it the ultimate "how-to" resource for creating a high-performance IT organization that delivers value-added products and services to employees, customers, and shareholders. Author Nicholas Colisto provides solutions to the issues that concern business leaders and IT practitioners, including: How to truly partner with business peersDelivering high-quality products and services that are embraced by your user communityHow to ensure your team is focused on the right innovationsMeasuring performance and running your department like a businessWays to attract, motivate, and retain a talented team working toward a common visionManaging risks to operate effectively and protect corporate reputationFeaturing online templates for each of the seven steps described in the book, The CIO Playbook can help you transform your IT department from a mere order taker to a high-performance organization that delivers extraordinary business outcomes, despite this era of turbulent economic challenges.

Produktinformation

Utgivningsdatum:2012-09-07
Mått:163 x 229 x 21 mm
Vikt:431 g
Format:Inbunden
Språk:Engelska
Serie:Wiley CIO
Antal sidor:240
Förlag:John Wiley & Sons Inc
ISBN:9781118347591

Utforska kategorier

Ledarskapsböcker inom Ekonomi och Ledarskap

Mer om författaren

NICHOLAS R. COLISTO is Vice President and Chief Information Officer at Hovnanian Enterprises, Inc., a large national homebuilder. Prior to joining Hovnanian, he held key information technology leadership positions at large organizations including PepsiCo, Priceline.com, Hyperion Solutions, Boehringer Ingelheim, and Bayer Corporation. He is the recipient of several industry awards, including the 2011 Computerworld Premier 100 IT Leaders.

Innehållsförteckning

Preface xiAcknowledgments xvChapter 1: Step 1: Partner 1Partnership versus Alignment 2Build Business Partnerships 2Develop an IT Strategic Plan 9Different Approaches to Strategic Planning 20Cloud Computing Is Changing the Role of IT 24Chapter 2: Step 2: Organize 31Brand Your Department 32Define an IT Organizational Model 33Define a Project Methodology 35Manage the Software Selection Process 37Maintain a Portfolio of Products and Services 41PPM Software 44Understand Your Capacity 44Create IT Policies 45Manage the Technology Partners 46Benchmark IT 50Chapter 3: Step 3: Innovate 55Turn Ideas into Action 56Create a Governance Framework 56Demonstrate the Possibilities 63Think Big 65Develop Business Cases 68Package Innovation 70Go Green 74Chapter 4: Step 4: Deliver 77Why System Implementations Fail 78Develop a High-Performance Team 79Develop a Team-Building Program 80Discover Organizational Readiness 86Develop and Implement 94Get Insanely Motivated 96Just Say No 97Manage Transitions 98Measure Benefits 99Communicate IT Value 103Create a Communication Program 104Go Global with Infrastructure 120Choose the Right Number of Instances 121Chapter 5: Step 5: Support 125Create Service Level Agreements 126Determine an Approach to IT Charge-Backs 135Manage Operational Performance 136Develop a Super User Program 137Encourage Feedback 142Standardize Communications 147Build a Shared Service Center 149Chapter 6: Step 6: Protect 153Define Risk Management Goals 154Be Transparent with Risk Management 155Safeguard Cloud Computing 156Safeguard Mobility 159Safeguard Social Media 162Chapter 7: Step 7: Grow 165Standardize Job Descriptions 166Develop a Role-Based Training Program 169Rotate Your Staff 174Retain Critical Skills 180Cultivate High Potential 184Recruit the Best 189Foster Teamwork through Community Service 193Recognize and Reward Employees 194Build Your Personal Brand 196Prepare Yourself for the New Workforce 196Conclusion: 199Touchdown Passes 199Use Governance to Avoid Chaos 200Show People How They Fit In 200Just Say No 200Don’t Be Afraid to Take Risks 201Manage Operational Performance 201Use Meetings to Drive Deliverables 201Build Awesome Teams 202Bibliography 205About the Author 211About the Website 213Index 215