Seung Ho Park is executive director at Skolkovo Business School–Ernst & Young Institute for Emerging Market Studies (IEMS) and Chair Professor of Strategy at Moscow School of Management SKOLKOVO. He was the founding president of Samsung Economic Research Institute in China and the BAT Chair Professor at the China Europe International Business School.Nan Zhou is research fellow at IEMS and assistant professor at Moscow School of Management SKOLKOVO.Gerardo R. Ungson is the Y. F. Chang Endowed Chair Professor of International Business at the College of Business, San Francisco State University, and a Non-Resident Senior Research Fellow at IEMS.

• Foreword viiJohn QuelchPreface xiAcknowledgments xvIntroduction xvii1 AN OVERVIEW 12 THE FOUR Cs OF HIGH PERFORMANCE 213 CAPITALIZING ON LATE DEVELOPMENT 314 CREATING INCLUSIVE MARKET SEGMENTS AND NICHES 475 CRAFTING OPERATIONAL EXCELLENCE 656 CULTIVATING PROFITABLE GROWTH 877 HOW ROUGH DIAMONDS AVOID THE GROWTH FETISH 1098 HYPERGROWTH: CAN IT BE SUSTAINED? 1339 NATIONAL DIFFERENCES: A TALE OF FOUR COUNTRIES 14910 RESPONDING TO ROUGH DIAMONDS: IMPLICATIONS AND RECOMMENDATIONS 167Appendix: Methodology 181Notes 199The Authors 205Index 207

Seung Ho Park is executive director at Skolkovo Business School–Ernst & Young Institute for Emerging Market Studies (IEMS) and Chair Professor of Strategy at Moscow School of Management SKOLKOVO. He was the founding president of Samsung Economic Research Institute in China and the BAT Chair Professor at the China Europe International Business School.Nan Zhou is research fellow at IEMS and assistant professor at Moscow School of Management SKOLKOVO.Gerardo R. Ungson is the Y. F. Chang Endowed Chair Professor of International Business at the College of Business, San Francisco State University, and a Non-Resident Senior Research Fellow at IEMS.

• Foreword viiJohn QuelchPreface xiAcknowledgments xvIntroduction xvii1 AN OVERVIEW 12 THE FOUR Cs OF HIGH PERFORMANCE 213 CAPITALIZING ON LATE DEVELOPMENT 314 CREATING INCLUSIVE MARKET SEGMENTS AND NICHES 475 CRAFTING OPERATIONAL EXCELLENCE 656 CULTIVATING PROFITABLE GROWTH 877 HOW ROUGH DIAMONDS AVOID THE GROWTH FETISH 1098 HYPERGROWTH: CAN IT BE SUSTAINED? 1339 NATIONAL DIFFERENCES: A TALE OF FOUR COUNTRIES 14910 RESPONDING TO ROUGH DIAMONDS: IMPLICATIONS AND RECOMMENDATIONS 167Appendix: Methodology 181Notes 199The Authors 205Index 207