KENT L. NORMAN, PHD, is an Associate Professor in the Cognitive and Neural Systems Area in the Department of Psychology at the University of Maryland. He is the director of the Laboratory for Automation Psychology and Decision Processes (LAPDP) and is a founding member of the Human/Computer Interaction Laboratory (HCIL) in the University of Maryland. JUREK KIRAKOWSKI, PHD, retired from his post as Statutory Lecturer in the School of Applied Psychology at University College Cork, Ireland in 2014. He continues his interest in Statistics and Human-Computer Interaction studies and now runs the User Experience Solutions web site. He is also involved in professional standards and ethics in HCI.

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• Notes on Contributors viiAcknowledgments xixIntroduction: Human‐Computer Interaction Yesterday, Today, and Tomorrow 1Kent L. Norman and Jurek KirakowskiPart I Design Issues 71 Interactive Critical Systems and How to Build Them 9Harold Thimbleby2 Semiotics and Human‐Computer Interaction 33Clarisse Sieckenius de Souza3 Benefiting from ISO Standards 51Nigel Bevan and Jonathan Earthy4 Gender and Human‐Computer Interaction 71Samantha Breslin and Bimlesh Wadhwa5 Usability and Digital Typography 89Peter FlynnPart II Design Process 1096 Agile User‐Centered Design 111Gabriela Jurca, Theodore D. Hellmann, and Frank Maurer7 Ethnographic Approach to Design 125Dave Randall and Mark Rouncefield8 User Modeling 143Pradipta Biswas and Mark Springett9 Kids and Design 171Mona Leigh Guha and Jerry Alan FailsPart III Evaluation Factors 19110 User Experience 193Jakob Grue Simonsen11 Task Load and Stress 207Julien Epps12 Comparing Mobile Experience 225Xiaoge Xu13 Factors of Immersion 239Noirin CurranPart IV Evaluation Methods 25514 Usability Testing 257Sirpa Riihiaho15 Remote Usability Testing 277John Black and Marc Abrams16 Applied User Research in Games 299Randy J. Pagulayan, Daniel V. Gunn, Jerome R. Hagen, Deborah J. O. Hendersen, Todd A. Kelley, Bruce C. Phillips, J. J. Guajardo, and Tim A. NicholsPart V Input / Output 34717 Fitts’ Law 349I. Scott MacKenzie18 Principles for Designing Body‐Centered Auditory Feedback 371Ana Tajadura‐Jimenez, Aleksander Valjamae, Frederic Bevilacqua, and Nadia Bianchi‐Berthouze19 Input Device—Motion Capture 405Atsushi Nakazawa and Takaaki Shiratori20 Applications of Intelligent and Multimodal Eye‐Gaze Controlled Interfaces 421Pradipta Biswas and Pat Langdon21 Corneal Imaging 445Christian Nitschke and Atsushi NakazawaPart VI Interfaces 51522 Multisurface Environments 517Teddy Seyed and Frank Maurer23 A Natural Language Interface for Mobile Devices 539 Boris Katz, Gary Borchardt, Sue Felshin, and Federico Mora24 Visual Query Interfaces 561Tiziana Catarci, Massimo Mecella, Stephen Kimani, and Giuseppe Santucci25 Interfaces for Music 579Ben ChallisPart VII Interaction 59926 Embodied Conversational Agents 601Hung‐Hsuan Huang27 Interacting with Mobile Media 615S. Shyam Sundar, Eugene Cho, and Jinping Wang28 Natural Human‐Robot Interaction 641Yasser Mohammad29 A Quick Look at Game Engagement Theories 657Chaklam Silpasuwanchai and Xiangshi RenPart VIII Accessibility 68130 Accessibility 683Alistair Edwards31 Designing for and with People Living with Challenging Circumstances 697Kellie Morrissey and John McCarthy32 Innovative Accessible Interfaces 715Carlos Duarte, David Costa, and Luís Carriço33 A Concrete Example of Inclusive Design: Deaf‐Oriented Accessibility 731Claudia Savina Bianchini, Fabrizio Borgia, and Maria De MarsicoPart IX Social 75734 Social Networking 759Jennifer Golbeck35 Measuring Attitudes Online: Social Interaction and the Internet 769Mary Joyce and Eve Griffin36 Munchausen by Internet 787Aideen LawlorPart X Communities 80337 The Viability of Online Communities and Virtual Teams for Enterprise Clients 805Tharon Howard38 Human‐Computer Interaction and Education: Designing for Technology‐Enhanced Learning Experiences 821June Ahn and Tamara Clegg39 Digital Citizen Science and the Motivations of Volunteers 831Charlene Jennett and Anna L. CoxPart XI Applications 84340 Motor Vehicle Driver Interfaces 845Paul A. Green41 Improving Ad Interfaces with Eye Tracking 889Michel Wedel42 The Quantified Self 909Jeong‐Ki Hong and Jun‐Dong Cho43 An HCI Approach in Contemporary Healthcare and (Re)habilitation 923Anthony Brooks44 Visual Analytics for Comparing Multiple Clustering Results of Bioinformatics Data 945Sehi L’Yi, Bongkyung Ko, DongHwa Shin, Young‐Joon Cho, Jaeyong Lee, Bohyoung Kim, and Jinwook SeoIndex 967