Jim Kouzes and Barry Posner are authors of the award-winning and best-selling book, The Leadership Challenge. Jim is an Executive Fellow at the Center for Innovation and Entrepreneurship at the Leavey School of Business, Santa Clara University and Chairman Emeritus of the Tom Peters Company. Barry is Dean of the Leavey School of Business and Professor of Leadership at Santa Clara University (Silicon Valley, California). Jim and Barry are also authors of Credibility, Encouraging the Heart, The Leadership Challenge® Workshop, The Leadership Challenge Workbook, and The Leadership Journal. Their 360-degree leadership assessment instrument, The Leadership Practices Inventory (LPI) and LPI Online (www.lpionline.com) has helped develop the leadership skills of nearly 1 million people worldwide. Combined, these offering truly make them the most trusted sources on becoming a better leader.

• Preface vOrienteering 1Practice 1. Model the Way 23Practice 2. Inspire a Shared Vision 37Practice 3. Challenge the Process 51Practice 4. Enable Others to Act 61Practice 5. Encourage the Heart 71Committing 85Appendix 91Suggestions for Becoming a Better Leader 92The Journey Continues: Ten Ways to Keep Your Leadership Development Alive 95About the Authors 99