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    1. Data och IT
    2. Systemvetenskap och AI

    Information Technology for Management

    Driving Digital Transformation to Increase Local and Global Performance, Growth and Sustainability, International Adaptation

    AvEfraim Turban,Carol Pollard

    Häftad, Engelska, 2021

    702 kr

    Beställningsvara. Skickas inom 5-8 vardagar. Fri frakt över 249 kr.

    Beskrivning

    Information Technology for Management provides students with a comprehensive understanding of the latest technological developments in IT and the critical drivers of business performance, growth, and sustainability. Integrating feedback from IT managers and practitioners from top-level organizations worldwide, the International Adaptation of this well-regarded textbook features thoroughly revised content throughout to present students with a realistic, up-to-date view of IT management in the current business environment.This text covers the latest developments in the real world of IT management with the addition of new case studies that are contemporary and more relevant to the global scenario. It offers a flexible, student-friendly presentation of the material through a pedagogy that is designed to help students easily comprehend and retain information. There is new and expanded coverage of Artificial Intelligence, Robotics, Quantum Computing, Blockchain Technology, IP Intelligence, Big Data Analytics, IT Service Management, DevOps, etc. It helps readers learn how IT is leveraged to reshape enterprises, engage and retain customers, optimize systems and processes, manage business relationships and projects, and more.

    Produktinformation

    • Utgivningsdatum:2021-05-31
    • Mått:10 x 10 x 10 mm
    • Vikt:454 g
    • Format:Häftad
    • Språk:Engelska
    • Antal sidor:656
    • Upplaga:12
    • Förlag:John Wiley & Sons Inc
    • ISBN:9781119802525

    Utforska kategorier

    • Systemvetenskap och AI inom Data och IT

    Innehållsförteckning

    • 1 Digital Transformation Disrupts Companies, Competition, and CareersCase 1.1 Opening Case: China's Digitization Expands Business Opportunities and GDP1.1 Doing Business in the On-Demand Economy1.2 Business Process Improvement and Competition1.3 IT Innovation and Disruption1.4 IT and YouCase 1.2 Business Case: The IoT Comes to SportsCase 1.3 Business Case: Retail Digital Transformation in SingaporeCase 1.4 Video Case: Creating a Digital Vision to Transform a Company and Improve the Customer Experience2 Information Systems, IT Infrastructure, and the CloudCase 2.1 Opening Case: The Amazing Story of Tommy Flowers-Creator of the First Programmable Computer2.1 IS Concepts and Classification2.2 IT Infrastructure, IT Architecture, and Enterprise Architecture2.3 Data Centers and Cloud Computing2.4 Virtualization and Virtual MachinesCase 2.2. Business Case: BMW Becomes More Competitive with Private and Hybrid CloudsCase 2.3 Video Case: Cloud Computing at Coca-Cola Is Changing Everything3 Data Management, Data Warehouses, and Data GovernanceCase 3.1 Opening Case: Asia Capital Reinsurance Leverages Data Analytics Platforms3.1 Data Management3.2 Data Warehouses and Data Marts3.3 Data Governance and Master Data Management (MDM)3.4 Information Management3.5 Electronic Document, Record, and Content ManagementCase 3.2 Business Case: AgriDigital, Australia. Blockchain Supported Insights for Farmers4 Networks, the Internet of Things (IoT), and Edge ComputingCase 4.1 Opening Case: Sony Builds an IPv6 Network to Fortify Competitive Edge4.1 Network Fundamentals4.2 Wireless Networks and Standards4.3 Mobile Computing and the Internet of Things (IoT)4.4 Network Quality of ServiceCase 4.2 Business Case: Carnival Seeks to Keep Passengers Happier at Sea with IoT, NFC, and Edge Computing5 Data Privacy and Cyber SecurityCase 5.1 Opening Case: Yahoo Is Fined $117.5 Million for Worst Data Hacks in History5.1 Data Privacy Concerns and Regulations5.2 Extent and Cost of Cyberattacks and Cyber Threats5.3 Cyberattack Targets and Consequences5.4 Defending Against Cyberattacks and Managing Risk5.5 Regulatory Controls, Frameworks, and ModelsCase 5.2 Business Case: LinkedIn Hack: Lessons Learned and Hidden Dangers6 Business Intelligence, Data Science, and Data AnalyticsCase 6.1 Financial Intelligence Fights Fraud6.1 Business Intelligence and Data Science6.2 Big Data and Advanced Data Analytics6.3 Descriptive Data Analytics Methods and Techniques6.4 Predictive and Prescriptive Data Analytics Methods and TechniquesCase 6.2 Business Case: London Heathrow Airport Launches BI and Machine Learning to Improve Airfield Management, Predict Passenger Flow, and Transform Airport SecurityCase 6.3 Video Case: The Beauty of Data Visualization7 Social Media and Semantic Web TechnologyCase 7.1 Opening Case: The Darkside of Digital Campaigns: Disinformation and Foreign Influence7.1 Web 2.0 Technologies7.2 Social Web Tools and Applications7.3 Using Search Technology for Business Success7.4 A Search for Meaning-Web 3.0 and Semantic Technology7.5 Recommendation EnginesCase 7.2 Recommending Wine to Online CustomersCase 7.3 Video Case: Power Searching with Google8 Omnichannel Retailing, E-commerce, and Mobile Commerce TechnologyCase 8.1 Opening Case: Amazon Pioneers New In-Store Retail Concept8.1 Omnichannel Retailing8.2 In-Store Retail Technology8.3 E-commerce-Online Retailing8.4 Mobile Commerce8.5 Mobile Payment and Financial ServicesCase 8.2 Business Case: eBay-An E-commerce Pioneer Faces New ChallengesCase 8.3 Video Case: Searching with Pictures Using Mobile Visual Search9 Functional Business SystemsCase 9.1 Opening Case: Business Case: Equifax Data Breach Highlights Need for Regulatory Compliance Changes in Financial Management9.1 Functional and Cross-Functional Business Processes9.2 Production and Operations Management Systems9.3 Sales and Marketing Management Systems9.4 Accounting, Finance, and Regulatory Compliance Systems9.5 Human Resource Information Systems (HRIS)Case 9.2 Business Case: MAHLE GmbH Partners with SAP and MHP to Digitalize Its Logistics and Product Development ProcessesCase 9.3 Video Case: Fuze Increases Its Sales and Marketing Success with an Account-Based Marketing System10 Enterprise SystemsCase 10.1 Opening Case: High-profile Food Recalls Prompt Walmart to Create a Safer, More Transparent, and More Efficient Global Food Supply Chain10.1 Intro to Enterprise Systems10.2 Enterprise Resource Planning10.3 Supply Chain Management10.4 Customer Relationship Management10.5 Communicating and Collaborating with Knowledge Management, Content Management, and Enterprise Social PlatformsCase 10.2 Business Case: Lowe's Integrates Augmented Reality and Robot Assistants into Its SCM and CRM ProgramsCase 10.3 Video Case: P&G-Creating Conversations with Global Consumers11 Artificial Intelligence, Robotics, and Quantum Computing TechnologyCase 11.1 Opening Case: HSBC Adopts Machine Learning Artificial Intelligence to Fight Money Laundering11.1 How AI Works11.2 AI Applications in Business and Society11.3 AI and Society (Ethics)11.4 RoboticsCase 11.2 Business Case: Recommendation Systems Powered by AI-Still Room for Improvement12 IT Strategy, Sourcing, and Strategic Technology TrendsCase 12.1 Opening Case: San Diego County's 20-Year Outsourcing Journey (to be checked for change)12.1 IT Strategy and Competitive Advantage12.2 IT Strategic Planning, Process, and Tools12.3 IT Sourcing Strategies and IT Service Management12.4 Strategic Technology TrendsCase 12.2 Business Case: Optimization with Cloud Management Platform13 Systems Development and Project, Program and Portfolio ManagementCase 13.1 Opening Case: Keeping Your Project on Track, Knowing When It Is Doomed13.1 Systems Development13.2 Software Development Methodologies13.3 Project, Program, and Portfolio Management13.4 Initiating, Planning, and Executing Projects13.5 Monitoring/ Controlling and Closing ProjectsCase 13.2 Business Case: DevOps for Agile Innovation in Travel ServicesCase 13.3 Demo Case: Mavenlink Project Management and Planning Software14 IT Ethics and Local and Global SustainabilityCase 14.1 Opening Case: Royal Bank of Scotland Leverages Technology to Fulfill Its Strategy to Build a More Sustainable Bank14.1 An Introduction to Ethics14.2 ICT and Local Sustainability14.3 ICT and Global SustainabilityCase 14.2 Business Case: Green Digital TransformationCase 14.3 Video Case: IT Ethics in the Workplace