EUGENE SCHNELLER, Ph.D. is a Professor in the Department of Supply Chain Management in the W.P. Carey School of Business at Arizona State University and co-founder of Healthcare Supply Chain Excellence and Principal at Health Care Sector Advances YOUSEF ABDULSALAM, Ph.D., is an Assistant Professor of Operations & Supply Chain Management at Kuwait University’s College of Business Administration KAREN CONWAY, MSc, CMRP, CLSSGB, is Vice President at Healthcare Value for Global Healthcare Exchange. She is coauthor of the best-selling leadership book, Leading from the Edge JIM ECKLER, B. Math, MS, CMC, ICD.D, co-founded the consulting firm Healthcare Supply Chain Excellence. He is also the cofounder of Physicians for Supply Chain Excellence

• Acknowledgments xiAbout the Authors xiiiRemembering xviiAbout the Companion Website xixList of Exhibits xxiList of Acronyms xxvPreface xxix1 The Healthcare Supply Chain Environment— Here’s the Big Picture 12 Building a Strategy for Healthcare Supply Chain Management— Creating the Vision 293 Risk Management Strategies— Healthcare Is Risky, So Is Supply Chain Management 414 Product Preference, Standardization, Value, and Clinical Integration— You Can’t Just Buy Anything 675 Purchasing Strategies and Alliances— Success Requires Good Partnerships 936 Logistics Strategies and Alliances— The Devil Is in the Details 1277 Performance Measurements and Maturity Models— You Only Get What You Measure 1698 Organization Design for Managing the Supply Chain— A Well- designed Organization Makes It Easier to Succeed 1899 Information Technology (IT) Strategies— Information Is the Glue that Binds 21510 The Fully Integrated Supply Chain Organization (FISCO)— Tying It Together and Looking Forward 235Appendix 1: Best Practices within the Context of Non- Governmental Fully Integrated Supply Chain Organization (FISCO) 259Appendix 2: Clinician, Supplier, and Buyer Working as One to Improve Patient Outcomes 315Index 341

EUGENE SCHNELLER, Ph.D. is a Professor in the Department of Supply Chain Management in the W.P. Carey School of Business at Arizona State University and co-founder of Healthcare Supply Chain Excellence and Principal at Health Care Sector Advances YOUSEF ABDULSALAM, Ph.D., is an Assistant Professor of Operations & Supply Chain Management at Kuwait University’s College of Business Administration KAREN CONWAY, MSc, CMRP, CLSSGB, is Vice President at Healthcare Value for Global Healthcare Exchange. She is coauthor of the best-selling leadership book, Leading from the Edge JIM ECKLER, B. Math, MS, CMC, ICD.D, co-founded the consulting firm Healthcare Supply Chain Excellence. He is also the cofounder of Physicians for Supply Chain Excellence

• Acknowledgments xiAbout the Authors xiiiRemembering xviiAbout the Companion Website xixList of Exhibits xxiList of Acronyms xxvPreface xxix1 The Healthcare Supply Chain Environment— Here’s the Big Picture 12 Building a Strategy for Healthcare Supply Chain Management— Creating the Vision 293 Risk Management Strategies— Healthcare Is Risky, So Is Supply Chain Management 414 Product Preference, Standardization, Value, and Clinical Integration— You Can’t Just Buy Anything 675 Purchasing Strategies and Alliances— Success Requires Good Partnerships 936 Logistics Strategies and Alliances— The Devil Is in the Details 1277 Performance Measurements and Maturity Models— You Only Get What You Measure 1698 Organization Design for Managing the Supply Chain— A Well- designed Organization Makes It Easier to Succeed 1899 Information Technology (IT) Strategies— Information Is the Glue that Binds 21510 The Fully Integrated Supply Chain Organization (FISCO)— Tying It Together and Looking Forward 235Appendix 1: Best Practices within the Context of Non- Governmental Fully Integrated Supply Chain Organization (FISCO) 259Appendix 2: Clinician, Supplier, and Buyer Working as One to Improve Patient Outcomes 315Index 341

EUGENE SCHNELLER, Ph.D. is a Professor in the Department of Supply Chain Management in the W.P. Carey School of Business at Arizona State University and co-founder of Healthcare Supply Chain Excellence and Principal at Health Care Sector Advances YOUSEF ABDULSALAM, Ph.D., is an Assistant Professor of Operations & Supply Chain Management at Kuwait University’s College of Business Administration KAREN CONWAY, MSc, CMRP, CLSSGB, is Vice President at Healthcare Value for Global Healthcare Exchange. She is coauthor of the best-selling leadership book, Leading from the Edge JIM ECKLER, B. Math, MS, CMC, ICD.D, co-founded the consulting firm Healthcare Supply Chain Excellence. He is also the cofounder of Physicians for Supply Chain Excellence

• Acknowledgments xiAbout the Authors xiiiRemembering xviiAbout the Companion Website xixList of Exhibits xxiList of Acronyms xxvPreface xxix1 The Healthcare Supply Chain Environment— Here’s the Big Picture 12 Building a Strategy for Healthcare Supply Chain Management— Creating the Vision 293 Risk Management Strategies— Healthcare Is Risky, So Is Supply Chain Management 414 Product Preference, Standardization, Value, and Clinical Integration— You Can’t Just Buy Anything 675 Purchasing Strategies and Alliances— Success Requires Good Partnerships 936 Logistics Strategies and Alliances— The Devil Is in the Details 1277 Performance Measurements and Maturity Models— You Only Get What You Measure 1698 Organization Design for Managing the Supply Chain— A Well- designed Organization Makes It Easier to Succeed 1899 Information Technology (IT) Strategies— Information Is the Glue that Binds 21510 The Fully Integrated Supply Chain Organization (FISCO)— Tying It Together and Looking Forward 235Appendix 1: Best Practices within the Context of Non- Governmental Fully Integrated Supply Chain Organization (FISCO) 259Appendix 2: Clinician, Supplier, and Buyer Working as One to Improve Patient Outcomes 315Index 341