Sue Fox is founder and president of Etiquette Survival, a professional development company that offers educational materials for individuals interested in starting their own etiquette consulting businesses, as well as corporate trainers and teaching professionals who would like to incorporate etiquette training into their classrooms.

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• Introduction 1Part 1: Taking the First Steps to Better Etiquette 5Chapter 1: Examining Today’s Etiquette Basics 7Chapter 2: Becoming a Model of Good Manners 21Chapter 3: Presenting Yourself Positively: Clothing, Grooming, and More 33Part 2: Fostering Well-Mannered Relationships 49Chapter 4: Focusing on Courtesy with Your Family 51Chapter 5: Appreciating the Art of Friendships and Relationships 69Chapter 6: Showing Civility in the Working World 87Part 3: Communicating with Courtesy: Saying Everything Right 97Chapter 7: Engaging in Polite Conversation 99Chapter 8: Sharpening Your Written Correspondence 111Chapter 9: Improving Your Phone Etiquette 127Chapter 10: Crafting Appropriate Emails and Social Media Posts 143Chapter 11: Communicating in the Business World 157Part 4: That’s Entertainment! Meals, Parties, and Gifts 181Chapter 12: Eating Meals with Elegance 183Chapter 13: Celebrating the Wonders of Wine 209Chapter 14: Hosting a Memorable Event 221Chapter 15: Being a Gracious Guest 247Chapter 16: Giving and Receiving Gifts Graciously 259Part 5: Making the Most of Special Situations 277Chapter 17: Marking Life’s Major Events 279Chapter 18: On the Go: Travel Manners for Land, Sea, and Air 303Chapter 19: Being Sensitive about Disabilities and Illnesses 323Part 6: The Part of Tens 337Chapter 20: Ten Airline Etiquette Tips 339Chapter 21: Ten Social Etiquette Tips for All of Us 345Index 351

Sue Fox is founder and president of Etiquette Survival, a professional development company that offers educational materials for individuals interested in starting their own etiquette consulting businesses, as well as corporate trainers and teaching professionals who would like to incorporate etiquette training into their classrooms.

Select Guide Rating

• Introduction 1Part 1: Taking the First Steps to Better Etiquette 5Chapter 1: Examining Today’s Etiquette Basics 7Chapter 2: Becoming a Model of Good Manners 21Chapter 3: Presenting Yourself Positively: Clothing, Grooming, and More 33Part 2: Fostering Well-Mannered Relationships 49Chapter 4: Focusing on Courtesy with Your Family 51Chapter 5: Appreciating the Art of Friendships and Relationships 69Chapter 6: Showing Civility in the Working World 87Part 3: Communicating with Courtesy: Saying Everything Right 97Chapter 7: Engaging in Polite Conversation 99Chapter 8: Sharpening Your Written Correspondence 111Chapter 9: Improving Your Phone Etiquette 127Chapter 10: Crafting Appropriate Emails and Social Media Posts 143Chapter 11: Communicating in the Business World 157Part 4: That’s Entertainment! Meals, Parties, and Gifts 181Chapter 12: Eating Meals with Elegance 183Chapter 13: Celebrating the Wonders of Wine 209Chapter 14: Hosting a Memorable Event 221Chapter 15: Being a Gracious Guest 247Chapter 16: Giving and Receiving Gifts Graciously 259Part 5: Making the Most of Special Situations 277Chapter 17: Marking Life’s Major Events 279Chapter 18: On the Go: Travel Manners for Land, Sea, and Air 303Chapter 19: Being Sensitive about Disabilities and Illnesses 323Part 6: The Part of Tens 337Chapter 20: Ten Airline Etiquette Tips 339Chapter 21: Ten Social Etiquette Tips for All of Us 345Index 351

Sue Fox is founder and president of Etiquette Survival, a professional development company that offers educational materials for individuals interested in starting their own etiquette consulting businesses, as well as corporate trainers and teaching professionals who would like to incorporate etiquette training into their classrooms.

Select Guide Rating

• Introduction 1Part 1: Taking the First Steps to Better Etiquette 5Chapter 1: Examining Today’s Etiquette Basics 7Chapter 2: Becoming a Model of Good Manners 21Chapter 3: Presenting Yourself Positively: Clothing, Grooming, and More 33Part 2: Fostering Well-Mannered Relationships 49Chapter 4: Focusing on Courtesy with Your Family 51Chapter 5: Appreciating the Art of Friendships and Relationships 69Chapter 6: Showing Civility in the Working World 87Part 3: Communicating with Courtesy: Saying Everything Right 97Chapter 7: Engaging in Polite Conversation 99Chapter 8: Sharpening Your Written Correspondence 111Chapter 9: Improving Your Phone Etiquette 127Chapter 10: Crafting Appropriate Emails and Social Media Posts 143Chapter 11: Communicating in the Business World 157Part 4: That’s Entertainment! Meals, Parties, and Gifts 181Chapter 12: Eating Meals with Elegance 183Chapter 13: Celebrating the Wonders of Wine 209Chapter 14: Hosting a Memorable Event 221Chapter 15: Being a Gracious Guest 247Chapter 16: Giving and Receiving Gifts Graciously 259Part 5: Making the Most of Special Situations 277Chapter 17: Marking Life’s Major Events 279Chapter 18: On the Go: Travel Manners for Land, Sea, and Air 303Chapter 19: Being Sensitive about Disabilities and Illnesses 323Part 6: The Part of Tens 337Chapter 20: Ten Airline Etiquette Tips 339Chapter 21: Ten Social Etiquette Tips for All of Us 345Index 351