Praise for the second edition: 'Excellent text for students or practitioners looking to develop or refresh their skills. This new edition provides a practical and user friendly guide to the essentials of management.' Mike Crothers, ILM Lead National Manager

• Section 1 Managing in Context including Self and Personal Development; Section 2 Providing Direction; Section 3 Facilitating Change; Section 4 Working with People; Section 5 Using Resources; Section 6 Achieving Results.

Praise for the second edition: 'Excellent text for students or practitioners looking to develop or refresh their skills. This new edition provides a practical and user friendly guide to the essentials of management.' Mike Crothers, ILM Lead National Manager

• Section 1 Managing in Context including Self and Personal Development; Section 2 Providing Direction; Section 3 Facilitating Change; Section 4 Working with People; Section 5 Using Resources; Section 6 Achieving Results.

Praise for the second edition: 'Excellent text for students or practitioners looking to develop or refresh their skills. This new edition provides a practical and user friendly guide to the essentials of management.' Mike Crothers, ILM Lead National Manager

• Section 1 Managing in Context including Self and Personal Development; Section 2 Providing Direction; Section 3 Facilitating Change; Section 4 Working with People; Section 5 Using Resources; Section 6 Achieving Results.