Daniel T. Giblin and Richard B. Lam work for the Learning Technologies group at IBM Research developing groupware for education applications. Dan's experience includes working for IBM's National Lotus Notes Consulting Practice, as well as successive years as a systems analyst, software developer, and development manager. Richard holds B.S. degrees in chemistry and mathematics, as well as a Ph.D. in analytical chemistry. He has published an array of literature on chemistry, mathematics, and computer science, including the books A Jump Start Course in C++ Programming and The Netscape Programmer's Guide.Daniel T. Giblin and Richard B. Lam work for the Learning Technologies group at IBM Research developing groupware for education applications. Dan's experience includes working for IBM's National Lotus Notes Consulting Practice, as well as successive years as a systems analyst, software developer, and development manager. Richard holds B.S. degrees in chemistry and mathematics, as well as a Ph.D. in analytical chemistry. He has published an array of literature on chemistry, mathematics, and computer science, including the books A Jump Start Course in C++ Programming and The Netscape Programmer's Guide.

• Preface Chapter 1 Introduction Chapter 2 Workflow Chapter 3 Workflow Using Notes/Domino Chapter 4 Notification Chapter 5 Building a Workflow Management Chapter 6 A Case Study: College Admissions Processing Chapter 7 Implementing the Workflow Model

Daniel T. Giblin and Richard B. Lam work for the Learning Technologies group at IBM Research developing groupware for education applications. Dan's experience includes working for IBM's National Lotus Notes Consulting Practice, as well as successive years as a systems analyst, software developer, and development manager. Richard holds B.S. degrees in chemistry and mathematics, as well as a Ph.D. in analytical chemistry. He has published an array of literature on chemistry, mathematics, and computer science, including the books A Jump Start Course in C++ Programming and The Netscape Programmer's Guide.Daniel T. Giblin and Richard B. Lam work for the Learning Technologies group at IBM Research developing groupware for education applications. Dan's experience includes working for IBM's National Lotus Notes Consulting Practice, as well as successive years as a systems analyst, software developer, and development manager. Richard holds B.S. degrees in chemistry and mathematics, as well as a Ph.D. in analytical chemistry. He has published an array of literature on chemistry, mathematics, and computer science, including the books A Jump Start Course in C++ Programming and The Netscape Programmer's Guide.

• Preface Chapter 1 Introduction Chapter 2 Workflow Chapter 3 Workflow Using Notes/Domino Chapter 4 Notification Chapter 5 Building a Workflow Management Chapter 6 A Case Study: College Admissions Processing Chapter 7 Implementing the Workflow Model