Edited by Harriet Walker, core surgical trainee, Derriford Hospital, Plymouth, UK The author team Sarah Craig, core medical trainee, Leeds Teaching Hospitals NHS Trust, UK Giles Dixon, resident medical officer, Palmerston North Hospital, Mid Central District Health Board, Palmerston North, New Zealand Alice Pitt, foundation Year 2 doctor, Sheffield Teaching Hospitals NHS Foundation Trust, UK Isobel Platt, general practitioner trainee, Sheffield Teaching Hospitals NHS Foundation Trust, UK Catherine Sproson, core surgical trainee, Sheffield Teaching Hospitals NHS Foundation Trust, UK Andrew Viggars, core medical trainee, Leeds Teaching Hospitals NHS Trust, UK Eileen Wedge, foundation Year 2 doctor in emergency medicine, Imperial College Healthcare NHS Trust, London, UK

• 1. Commitment to professionalism 2. Coping with pressure 3. Effective communication 4. Patient focus 5. Working effectively as part of a team