Change Management in Information Services

AvLyndon Pugh

Häftad, Engelska, 2019

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Beskrivning

This title was first published in 2000: An overview of change management and organizational theories. The book explores the strategies normally associated with them and presents real solutions to real problems for services spanning the academic, public and commercial sectors. Through a series of case studies, the book shows how different organizations and personal issues need equally different approaches to managing them. The author demonstrates how discrete change projects can be modelled, implemented and reviewed and explains the advantages and disadvantages of various organizational structures in managing change. He takes a candid look at what really makes teams tick or malfunction and, focusing particularly on people issues, suggests how adapting management styles and providing training can help to meet the demands of change.

Produktinformation

Utgivningsdatum:2019-01-16
Mått:152 x 234 x 20 mm
Vikt:390 g
Format:Häftad
Språk:Engelska
Antal sidor:212
Förlag:Taylor & Francis Ltd
ISBN:9781138713642

Utforska kategorier

Sociologi inom Samhälle och politik

Innehållsförteckning

Preface 1. The Nature of Change Characteristics of Change 2. Change Theories Organisations as Machines — Change and the Individual — Interaction of Groups and Change — Interrelationships of Change — Knowledge-Based Theories — The Implications for Libraries 3. Strategies Educative Strategies — Power-coercive Strategies — The Contingency Approach — Again 4. Models and Processes Some Options — The Model — The Influences 5. Structures Ramifications of Structures — Characteristics of Organic Structures — Developing Organic Structures — The Information Network 6. Teams The Impact of Teams — Teams and Managers — Teams, Learning and Change — Team Structures, Leadership and Communication 7. Changing Behaviours Old-Fashioned Management — The Emergence of New Ideas — The Nature of Modem Information Services —New Management Behaviour — The Emergence of a New Middle Management — The Role of the Information Professional — User Behaviour 8. Training, Development and Change Training versus Development — Training Theories and Change Management — Contribution of Training and Development to Change Management — Reviewing the Learning Process 9. Motivation Incentive Theories — A. H. Maslow and Others — Hygiene and Motivators — Expectancy Theory — Personal Construct Theory — Motivation and Change Management — Motivation and the Process 10. Conflict and Resistance Causes of Conflict — Cures for Conflict — Some Practical Steps — What Happens When All Else Fails? 11. Epilogue, Bibliography and References, Appendix: The Checklist, Index.