About our author Sunil Chopra is the IBM Distinguished Professor of Operations Management and Information Systems at the Kellogg School of Management. He has served as the interim dean, deputy dean and senior associate dean for curriculum and teaching, and the codirector of the MMM program, a joint dual-degree program between the Kellogg School of Management and the McCormick School of Engineering at Northwestern University. He has a PhD in operations research from SUNY at Stony Brook. Prior to joining Kellogg, he taught at New York University and spent a year at IBM Research.Professor Chopra’s research and teaching interests are in supply chain and logistics management, operations management, combinatorial optimization and the design of telecommunication networks. He has won several teaching awards at the MBA and Executive programs of Kellogg. He has authored more than 50 papers and two books.He has been a department editor for Management Science and an associate editor for Manufacturing & Service Operations Management, Operations Research and Decision Sciences Journal. He has also consulted several firms in supply chain and operations management.

• PART I: BUILDING A STRATEGIC FRAMEWORK TO ANALYZE SUPPLY CHAIN Understanding the Supply ChainAchieving Strategic Fit in a Supply ChainSupply Chain Drivers and Financial PerformancePART II: DESIGNING THE SUPPLY CHAIN NETWORK Network Design in the Supply ChainBuilding and Evaluating Optionality in Global Supply Chain NetworksPART III: PLANNING AND COORDINATING DEMAND AND SUPPLY IN A SUPPLY CHAIN Demand Forecasting in a Supply ChainPlanning Supply in a Supply Chain: Aggregate PlanningSales and Operations Planning in a Supply ChainCoordination in a Supply ChainPART IV: PLANNING AND MANAGING INVENTORIES IN A SUPPLY CHAIN Managing Economies of Scale in a Supply Chain: Cycle InventoryManaging Uncertainty in a Supply Chain: Safety InventoryGrowing Supply Chain Profits Using Product AvailabilityPART V: DESIGNING AND PLANNING TRANSPORTATION NETWORKS Transportation in a Supply ChainPART VI: MANAGING CROSS-FUNCTIONAL DRIVERS IN A SUPPLY CHAIN Sourcing Decisions in a Supply ChainInformation Technology in a Supply ChainPricing and Revenue Management in a Supply ChainSustainability and the Supply ChainSegmentation and Tailoring of Supply ChainsBuilding Resilience to Disruption in Supply Chains