Susan K. Miller-Cochran, now Executive Director of General Education at The University of Arizona, helped shape the writing programs at The University of Arizona from 2015–2020 and North Carolina State University from 2007–2015. Prior to that, she was an English/ESL faculty member at Mesa Community College in Arizona. Dr. Miller-Cochran served as president of the Council of Writing Program Administrators (2015–2017). Her work focuses on the intersections of technology, second-language writing and writing program administration. A widely published and popular presenter, Dr. Miller-Cochran is also a co-author with Rochelle L. Rodrigo on the "Cengage Guide to Research" (Cengage Learning). She received both her Master of Teaching English as a Second Language (MTESL) and her Ph.D. in English, with a concentration in Rhetoric/Composition and Linguistics, from Arizona State University. Rochelle (Shelley) Rodrigo is currently Visiting Professor at The University of Arizona. Previously, she was Assistant Professor of Rhetoric and (New) Media at Old Dominion University. She was a full time faculty member for nine years in English and film studies at Mesa Community College in Arizona. Dr. Rodrigo researches how "newer" technologies better facilitate communicative interactions, more specifically teaching and learning. As well as co-authoring THE CENGAGE GUIDE TO RESEARCH, Shelley was also co-editor of RHETORICALLY RETHINKING USABILITY (Hampton Press). Her work has also appeared in Computers and Composition, Teaching English in the Two-Year College, EDUCAUSE Quarterly, Journal of Advancing Technology, Flow, as well as various edited collections.

• Part I: PREPARING FOR RESEARCH.1. Research and the Rhetorical Situation.2. Writing Processes.3. Identifying a Topic.DIY: Writing a Research Proposal.Part II: CONDUCTING RESEARCH.4. Finding Resources through Secondary Research.5. Conducting Primary Research.6. Rhetorically Reading, Tracking, and Evaluating Resources.7. Understanding Plagiarism and Integrating Resources.DIY: Writing a Review of Research.Part III: REPORTING ON RESEARCH.8. Developing an Argument.9. Selecting and Integrating Evidence.10. Sharing the Results.DIY: Presenting Your Research Results.Part IV: FORMATTING YOUR RESEARCH.11. Understanding Citation Styles Rhetorically.12. MLA Guidelines.13. APA Guidelines.14. CMS Guidelines.15. CSE Guidelines.DIY: Writing a Rhetorical Analysis of Citations.