ROSS MCGILL has worked on both the buy and sell side of technology in both retail and wholesale financialservices over the last twenty years, most recently as CEO of a group of five software businesses. He is uniquelyplaced to provide a view of technology management issues for financial services practitioners.

• PART 1    The Role of Technology in Financial Services Chapter 1   Morphology Chapter 2   Environment Chapter 3   Technology Management Issues Chapter 4   Technology Strategy – Best Practice Chapter 5   Front, Middle& Back Office explained Chapter 6   Communications, Standards& Messaging Chapter 7   Open Source in Financial Services PART 2    Technology Acquisition& Management Chapter 8   Build Chapter 9   Buy Chapter 10  Bureau Chapter 11  Outsource PART 3    Delivering Value From technology Chapter 12  Disruptive Innovation – Threat or Opportunity Chapter 13  Documentation Chapter 14  Testing& Quality Control Chapter 15  Benchmarking Value PART 4    Regulation& Compliance Chapter 16  The Role of Regulation and Global Regulatory Impact Chapter 17  IT Governance in financial services Chapter 18  Conclusion Bibliography Appendices Appendix 1   Template Request For Proposal Appendix 2   Typical Business Continuity Policy Statement Appendix 3   List of Abbreviations Index