ELLEN AUSTER is Associate Professor of Strategic Management and the Founding Director of the Schulich Centre for Teaching Excellence at the Schulich School of Business, York University, Toronto, Canada. Prior to this, she was on the faculty at the Graduate School of Business at Columbia University, and visiting faculty at the Amos Tuck School of Business, Dartmouth College, USA. She has more than twenty years experience as an academic and consultant in the field of strategic organizational change working with executives, managers and students and has published widely for professional and academic audiences. KRISTA WYLIE is a practitioner and consultant in organizational change and team dynamics and has worked with companies such as SBC, Micron PC, Bell Sympatico, Amdocs and Procter & Gamble. She has also taught at the Ivey School of Business. MICHAEL VALENTE has consulted in the area of organizational change in North America and Europe with companies including Cadbury Trebor Allan, Adams Inc., Sobey's of Canada and Novartis. He teaches at the Schulich School of Business and has also worked for the Sydney Organizing Committee for the Olympic Games in Sydney, Australia.

'The authors of Strategic Organizational Change ...bring together the emotional and practical elements of a strategic change program - often authors only concentrate on one or the other - and add an important focus on flexibility, creativity and spontaneity that's often missing. This thoughtful book might help you to improve your own strategic change process.' - Harvey Schachter, Globe and Mail , Canada

• Becoming a Change Capable Organization Assessing the External Context Understanding the Current State of Our Organization Developing the Future of Our Organization Getting Ready for Change Working with the Politics of Change Supporting Emotional Transitioning Planning the Implementation Details Fostering Creativity and Spontaneity Inspiring Continuous Learning and Evolution Moving Forward with Next Steps

ELLEN AUSTER is Associate Professor of Strategic Management and the Founding Director of the Schulich Centre for Teaching Excellence at the Schulich School of Business, York University, Toronto, Canada. Prior to this, she was on the faculty at the Graduate School of Business at Columbia University, and visiting faculty at the Amos Tuck School of Business, Dartmouth College, USA. She has more than twenty years experience as an academic and consultant in the field of strategic organizational change working with executives, managers and students and has published widely for professional and academic audiences. KRISTA WYLIE is a practitioner and consultant in organizational change and team dynamics and has worked with companies such as SBC, Micron PC, Bell Sympatico, Amdocs and Procter & Gamble. She has also taught at the Ivey School of Business. MICHAEL VALENTE has consulted in the area of organizational change in North America and Europe with companies including Cadbury Trebor Allan, Adams Inc., Sobey's of Canada and Novartis. He teaches at the Schulich School of Business and has also worked for the Sydney Organizing Committee for the Olympic Games in Sydney, Australia.

'The authors of Strategic Organizational Change ...bring together the emotional and practical elements of a strategic change program - often authors only concentrate on one or the other - and add an important focus on flexibility, creativity and spontaneity that's often missing. This thoughtful book might help you to improve your own strategic change process.' - Harvey Schachter, Globe and Mail , Canada

• Becoming a Change Capable Organization Assessing the External Context Understanding the Current State of Our Organization Developing the Future of Our Organization Getting Ready for Change Working with the Politics of Change Supporting Emotional Transitioning Planning the Implementation Details Fostering Creativity and Spontaneity Inspiring Continuous Learning and Evolution Moving Forward with Next Steps

ELLEN AUSTER is Associate Professor of Strategic Management and the Founding Director of the Schulich Centre for Teaching Excellence at the Schulich School of Business, York University, Toronto, Canada. Prior to this, she was on the faculty at the Graduate School of Business at Columbia University, and visiting faculty at the Amos Tuck School of Business, Dartmouth College, USA. She has more than twenty years experience as an academic and consultant in the field of strategic organizational change working with executives, managers and students and has published widely for professional and academic audiences. KRISTA WYLIE is a practitioner and consultant in organizational change and team dynamics and has worked with companies such as SBC, Micron PC, Bell Sympatico, Amdocs and Procter & Gamble. She has also taught at the Ivey School of Business. MICHAEL VALENTE has consulted in the area of organizational change in North America and Europe with companies including Cadbury Trebor Allan, Adams Inc., Sobey's of Canada and Novartis. He teaches at the Schulich School of Business and has also worked for the Sydney Organizing Committee for the Olympic Games in Sydney, Australia.

'The authors of Strategic Organizational Change ...bring together the emotional and practical elements of a strategic change program - often authors only concentrate on one or the other - and add an important focus on flexibility, creativity and spontaneity that's often missing. This thoughtful book might help you to improve your own strategic change process.' - Harvey Schachter, Globe and Mail , Canada

• Becoming a Change Capable Organization Assessing the External Context Understanding the Current State of Our Organization Developing the Future of Our Organization Getting Ready for Change Working with the Politics of Change Supporting Emotional Transitioning Planning the Implementation Details Fostering Creativity and Spontaneity Inspiring Continuous Learning and Evolution Moving Forward with Next Steps