Managing Innovation and Change

′I must say that I give this book, "two thumbs up". The real genius, however, is the editorial choices that David Mayle has made. This is not meant to denigrate the work of the authors but to emphasize the essential role played by the editor of a compilation. These are the right articles, from the right sources, at the right time, and in the right sequence. This compilation is top-rate, and my expectation is that this will become another strong link in the chain of change management literature′James T. WalzDean, Rinker School of Business, Palm Beach Atlantic University, West Palm Beach, Florida, USA

• Introduction - David MaylePART ONE: ENVIRONMENTSGaining Competitive Advantage in a Carbon-constrained World - Karl Schultz and Peter WilliamsonCorporate Social Responsibility - Simon Knox and Stan MaklanOutsourcing Innovation - Pete Engardio and Bruce EinhornFrom Scenario Thinking to Strategic Action - Ian WilsonPART TWO: APPROACHESQuality Is Dead in Europe - B G Dale et alAn Overview of Continuous Improvement - Nadia Bhuiyan and Amit BaghelLearning To Evolve - Peter Hines, Matthias Holweg and Nick RichThe Barriers to Customer Responsive Supply Chain Management - John Storey, Caroline Emberson and David ReadePART THREE: INNOVATIONAckoff on Innovation - Robert J AllioHow You Can Benefit by Predicting Change - Scott D Anthony and Clayton M ChristensenThe Era of Open Innovation - Henry W ChesbroughThe Innovator′s Prescription - Costas Markides and Paul GeroskiThe Art of ScalePART FOUR: CHANGEThe Empowerment of Service Workers - David E Bowen and Edward E Lawler IIIAmbidextrous Organizations - Michael L Tushman and Charles A O′Reilly IIITechnical Entrepreneurship in High Technology Small Firms - R P OakeyTargeting Innovation and Implications for Capability Development - Dave Francis and John BessantPART FIVE: LEADERSHIPThe Role of Leadership in the Modernization and Improvement of Public Services - Jean Hartley and Maria AllisonLevel 5 Leadership - Jim CollinsThe Failure-tolerant Leader - Richard Farson and Ralph KeyesParadox of Coordination and Control - Jody Hoffer Gittell