The Pocket Mentor Series offers immediate solutions to common challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify your strengths and weaknesses and hone critical skills.

• Mentor's Message: The Power of Effective Crisis Management Managing Crises: The Basics What Is a Crisis? Stage 1: Avoiding the Crisis Stage 2: Preparing to Manage the Crisis Stage 3: Recognizing the Crisis Stage 4: Containing the Crisis Stage 5: Resolving the Crisis Stage 6: Learning from the Crisis Tips and Tools

The Pocket Mentor Series offers immediate solutions to common challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify your strengths and weaknesses and hone critical skills.

• Mentor's Message: The Power of Effective Crisis Management Managing Crises: The Basics What Is a Crisis? Stage 1: Avoiding the Crisis Stage 2: Preparing to Manage the Crisis Stage 3: Recognizing the Crisis Stage 4: Containing the Crisis Stage 5: Resolving the Crisis Stage 6: Learning from the Crisis Tips and Tools

The Pocket Mentor Series offers immediate solutions to common challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify your strengths and weaknesses and hone critical skills.

• Mentor's Message: The Power of Effective Crisis Management Managing Crises: The Basics What Is a Crisis? Stage 1: Avoiding the Crisis Stage 2: Preparing to Manage the Crisis Stage 3: Recognizing the Crisis Stage 4: Containing the Crisis Stage 5: Resolving the Crisis Stage 6: Learning from the Crisis Tips and Tools