Retooling HR

John Boudreau is Professor of Management and Organization at the University of Southern California's Marshall School of Business and the Research Director at USC's Center for Effective Organizations. He has published more than sixty books and articles and consults to clients in a wide range of industries.

"managers in any function will surely miss out if they overlook this read" - Human Resource Management "Boudreau strikes again. This new book from one of today's best thinkers on human resources and organizational performance shows how the application of frameworks used in other fields can give human resources professionals greater analytical rigor and enable them to have a truly significant impact on business results." - Lucien Alziari, SVP, Human Resources and Corporate Responsibility, Avon Products, Inc. "For many organizations, effective talent management remains the Holy Grail. John Boudreau's latest offering will challenge the best organizations to evolve and modify their approach to talent." - Kevin Cox, Executive Vice President, Human Resources, American Express Company "A very timely book! In today's competition for talent, traditional definitions of job and employee are increasingly outmoded and HR leaders must develop new ways of analyzing work, workers, and performance. The tools and ideas in this book meet the challenge by adding rigor to HR systems and helping HR executives communicate effectively with stakeholders by taking advantage of concepts already in place in other parts of the business." - Libby Sartain, former CHRO, Yahoo!, Inc., and Southwest Airlines "Retooling HR brings fresh insight into long-standing talent issues using insight and logic that will engage thoughtful HR and line leaders alike." - Pete Ramstad, Vice President of HR and Business Development, The Toro Company "Roll up your sleeves and get ready to dig in to some serious business issues. Under John Boudreau's smart, fact-based guidance, HR moves from fluffy art to hard-nosed management science. Take a huge step forward in the sophistication and rigor with which you tackle the most important factor in tomorrow's success--your workforce strategy. - Tammy Erickson, author, What's Next, Gen X?: Keeping Up, Moving Ahead, and Getting the Career You Want "John has long been at the bleeding edge of HR thinking, and Retooling HR undoubtedly keeps him there. The notion of 'return on improved performance' that features throughout the book is, in my view, the next big idea." - Sandy Ogg, Chief Human Resources Officer, Unilever

• 1. Introduction 2. What Performance Matters Most: Performance Optimization Retools Work Analysis 3. How Portfolio Diversification Can Retool Talent Scenarios 4. How Consumer Research Can Retool Talent Supply Strategies 5. How Inventory Optimization Reveals Strategic Talent Shortages and Surpluses 6. Retooling The Talent Lifecycle With Workforce Logistics 7. Retooled HR ! From Risk-Minimizing Administrator to a Risk-Optimizing Partner