Richard Hunter is Group Vice President and Gartner Fellow in Gartner Research, a division of Gartner, Inc., the world's largest technology research firm. George Westerman is a research scientist at MIT Sloan School of Management's Center for Information Systems Research (MIT CISR), which Ziff Davis named the world's "most influential IT academic research center." They are coauthors of the award-winning book IT Risk: Turning Business Threats Into Competitive Advantage.

• Chapter 1: Take the road to IT value Chapter 2: Start with how you think Chapter 3: Show value for money Chapter 4: Master the virtuous cycle Chapter 5: Find the sources of new value Chapter 6: Assess and select IT investments transparently Chapter 7: Fill the gaps in BPR, AD, and organizational change Chapter 8: Measure the value delivered Chapter 9: Master value beyond IT Chapter 10: Never forget what it's all about

Richard Hunter is Group Vice President and Gartner Fellow in Gartner Research, a division of Gartner, Inc., the world's largest technology research firm. George Westerman is a research scientist at MIT Sloan School of Management's Center for Information Systems Research (MIT CISR), which Ziff Davis named the world's "most influential IT academic research center." They are coauthors of the award-winning book IT Risk: Turning Business Threats Into Competitive Advantage.

• Chapter 1: Take the road to IT value Chapter 2: Start with how you think Chapter 3: Show value for money Chapter 4: Master the virtuous cycle Chapter 5: Find the sources of new value Chapter 6: Assess and select IT investments transparently Chapter 7: Fill the gaps in BPR, AD, and organizational change Chapter 8: Measure the value delivered Chapter 9: Master value beyond IT Chapter 10: Never forget what it's all about

Richard Hunter is Group Vice President and Gartner Fellow in Gartner Research, a division of Gartner, Inc., the world's largest technology research firm. George Westerman is a research scientist at MIT Sloan School of Management's Center for Information Systems Research (MIT CISR), which Ziff Davis named the world's "most influential IT academic research center." They are coauthors of the award-winning book IT Risk: Turning Business Threats Into Competitive Advantage.

• Chapter 1: Take the road to IT value Chapter 2: Start with how you think Chapter 3: Show value for money Chapter 4: Master the virtuous cycle Chapter 5: Find the sources of new value Chapter 6: Assess and select IT investments transparently Chapter 7: Fill the gaps in BPR, AD, and organizational change Chapter 8: Measure the value delivered Chapter 9: Master value beyond IT Chapter 10: Never forget what it's all about