Creating Mixed Model Value Streams

Kevin J. Duggan is a renowned expert with more than 30 years of experience in applying advanced Lean techniques to achieve Operational Excellence. He is the author of three books on the subject: Design for Operational Excellence: A Breakthrough Strategy for Business Growth (McGraw-Hill, 2011), Creating Mixed Model Value Streams: Practical Lean Techniques for Building Demand (Productivity Press, 2002), and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes (The Institute for Operational Excellence, 2009). In 1998, he founded Duggan Associates, an international training and advisory firm, to assist companies applying advanced lean techniques into their operations. In 1999, Duggan began working with the Lean Enterprise Institute as a faculty member and also as a Director for the Lean Enterprise Institute Canada while he continued to mentor companies implementing lean. He has developed several advanced workshops such as Creating Mixed Model Value Streams, Creating Flow Through Shared Resources, Creating Flow Through The Supply Chain, Creating Business Process Value Streams, and Lean Product Development that have been adopted by major corporations as part of their production systems. In 2007, he founded the Institute for Operational Excellence, the leading educational center on Operational Excellence, to provide resources including classroom workshops, online training, how-to articles, and books on how to achieve Operational Excellence to a global community of members. Duggan has assisted many major corporations worldwide over the past 12 years, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN, FMC Corporation, and Parker Hannifin.A recognized authority on Operational Excellence, Duggan has contributed to publications such as Industry Week, Aviation Week, and American Executive, and has appeared on CNN and the Fox Business Network. Duggan is a frequent keynote speaker, master of ceremonies, and panelist at international conferences such as the Australian Operational Excellence National Forum, the European and American Manufacturing Strategies Summit, European Process Excellence in Manufacturing, and Aviation Week’s Management Forum. He also guest lectures graduate students in business at colleges throughout the United States, including the University of Michigan and Ohio State.

... required reading for most firms that are serious about Lean transformation. It not only addresses a critical need for companies in a high-variety product environment, but also covers many details in developing your Lean system. It deals with more complex issues, but it is written clearly and presented in a very digestible form. It is one more step toward moving beyond copying what we see in Toyota plants and developing our own Lean production systems.—Jeffrey K. Liker, University of Michigan and Shingo Prize-Winning Author of The Toyota WayPraise for the Bestselling First Edition:Finally, a book that addresses the real world complexity of implementing lean in a mixed model environment! Creating Mixed Model Value Streams is must reading for anyone who is trying to make improvements beyond a basic value stream map. From selecting a product family to scheduling and dealing with customer demand, this book shows you how to implement a lean value stream in a way that everyone will understand.—Glynn Miller, Director, Consumer Centered EnterpriseThis excellent how-to guide will help set free those of us who have been handcuffed by complexity in our manufacturing systems. It translates theoretical lean into practical guidance for use in the trenches.—Al Mason, Manager, Process Improvement, Goodrich CorporationWe work with companies across all industry sectors enabling them to keep increasing their levels of Lean expertise. One of the issues we see them struggle with time and again is, 'How do we make product flow when there are a variety of products in the same value stream?' Without any quality books on the topic, it has been no easy task to explain - until now. This book demystifies and simplifies the concept of Flow in complex environments. When you put the book down, you will understand there is a solution to your situation. Your only regret will be - why didn't I have this knowledge sooner.—Larry D. Cott, Lean Advisors Inc.

• Introduction. Product Families and the Pacemaker. Flow at the Pacemaker. Pitch and Scheduling . Customer Demand. How Will Upstream Processes Support the Pacemaker? Putting It All Together. Appendices: Lean Glossary. EMC Supply Data Set. Important Sources. Index.