Diana Mather is a communication trainer, writer, broadcaster, personal image consultant. She started her career as a newsreader and interviewer at the BBC, and for the past 30 years has taught communication skills to people from 5 continents, including UK MPs and US senators. She is a regular takling head on TV, including The Culture Show, Trisha, and Jeremy Kyle (as an expert, not as a guest!).

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• : CHAPTER ONE:: CHAPTER ONE:: Body Language - What is it?:: Body Language - What is it?:: Learning to read non-verbal communication: Learning to read non-verbal communication: Why is it important?: Why is it important?: Inborn Actions: Inborn Actions: Discovered Actions: Discovered Actions: CHAPTER TWO:: CHAPTER TWO:: Knowing your body:: Knowing your body:: Eyes - Movements, Flashing etc: Eyes - Movements, Flashing etc: Lips - Smile, Grins, Grimaces: Lips - Smile, Grins, Grimaces: Hands - Wringing, Twisting: Hands - Wringing, Twisting: Arms - Folding, Gestures: Arms - Folding, Gestures: Feet - Pointing, Shifting: Feet - Pointing, Shifting: Legs - Crossing, Shifting: Legs - Crossing, Shifting: Traits: Traits: Characteristics: Characteristics: Mannerisms: Mannerisms: Habits: Habits: CHAPTER THREE:: CHAPTER THREE:: The Voice:: The Voice:: Making the Most of the Voice: Making the Most of the Voice: Clear Speech: Clear Speech: How to Listen: How to Listen: Vowel sounds: Vowel sounds: Consonants: Consonants: Vocal exercises: Vocal exercises: Using the Phone: Using the Phone: CHAPTER FOUR:: CHAPTER FOUR:: The Body Language in Deportment:: The Body Language in Deportment:: How to make a Positive First Impression: How to make a Positive First Impression: How to Stand with Self-assurance: How to Stand with Self-assurance: How to Sit with Composure: How to Sit with Composure: How to Walk with Confidence and Poise: How to Walk with Confidence and Poise: Interviews and anecdotes with experts in this field: Interviews and anecdotes with experts in this field: CHAPTER FIVE:: CHAPTER FIVE:: Social and Business Networking:: Social and Business Networking:: Meeting & Greeting: Meeting & Greeting: Reading the Crowd: Reading the Crowd: The Correct Hand Shake: The Correct Hand Shake: Entering a Group Politely: Entering a Group Politely: Leaving a Group Courteously: Leaving a Group Courteously: When to move on: When to move on: CHAPTER SIX:: CHAPTER SIX:: Meetings:: Meetings:: Where to sit: Where to sit: How to Sit: How to Sit: How to Interject: How to Interject: How to get your Point Across: How to get your Point Across: How to show Approval: How to show Approval: How to show Disapproval: How to show Disapproval: CHAPTER SEVEN:: CHAPTER SEVEN:: Public Speaking:: Public Speaking:: Delivery: Delivery: Voice production: Voice production: Body language: Body language: Phrasing: Phrasing: Timing: Timing: How to prevent nervous gestures: How to prevent nervous gestures: How to use body language to get your points across: How to use body language to get your points across: CHAPTER EIGHT:: CHAPTER EIGHT:: Interviews and Appraisals:: Interviews and Appraisals:: Job Interviews - Projecting a Positive Image: Job Interviews - Projecting a Positive Image: University and College Interviews: University and College Interviews: Annual Appraisals: Annual Appraisals: Listening Skills: Listening Skills: How to stand: How to stand: How to sit: How to sit: Interviews and anecdotes with experts in this field: Interviews and anecdotes with experts in this field: CHAPTER NINE:: CHAPTER NINE:: The Media:: The Media:: Body language in TV Interviews: Body language in TV Interviews: Body language in Radio Interviews: Body language in Radio Interviews: Body language in Press Interviews: Body language in Press Interviews: Interviews and anecdotes with experts in this field: Interviews and anecdotes with experts in this field: CHAPTER TEN:: CHAPTER TEN:: Dating:: Dating:: Bonding Signs: Bonding Signs: Conflicting Signs: Conflicting Signs: Barrier Signals: Barrier Signals: Encouraging Signs: Encouraging Signs: Yes/No Signs: Yes/No Signs: What to look for: What to look for: Tell Tale Signs: Tell Tale Signs: Interviews and anecdotes will be included: Interviews and anecdotes will be included: CHAPTER ELEVEN:: CHAPTER ELEVEN:: Body Language When Entertaining:: Body Language When Entertaining:: Reading Your Guests: Reading Your Guests: Body language when Eating: Body language when Eating: Body language when Drinking: Body language when Drinking: Non-verbal Signals: Non-verbal Signals: Interviews and anecdotes will be included: Interviews and anecdotes will be included: CHAPTER TWELVE:: CHAPTER TWELVE:: Different Cultures, Different Rules:: Different Cultures, Different Rules:: Body Language in Europe: Body Language in Europe: Body Language in The Middle East: Body Language in The Middle East: Body Language in The Far East: Body Language in The Far East: Body Language in India and Africa: Body Language in India and Africa: Interviews and anecdotes with experts from different countries: Interviews and anecdotes with experts from different countries: CHAPTER THIRTEEN:: CHAPTER THIRTEEN:: Tricky Situations!: Tricky Situations!: The Court: The Court: The Hospital or Medical Centre: The Hospital or Medical Centre: The Driving Test: The Driving Test: Making a Complaint: Making a Complaint: Interviews and anecdotes with experts in this field: Interviews and anecdotes with experts in this field