World Class Performance Through Total Quality

A practical guide to implementation

Häftad, Engelska, 2012

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Beskrivning

TOTAL QUALITY MANAGEMENT (TQM) - A COMPETITIVE EDGE In the context of the European and Western manufacturing challenge being set by the 'Far Eastern Machine', it is of critical importance that manufacturing competitiveness is improved in Western companies.

Produktinformation

Utgivningsdatum:2012-11-16
Mått:155 x 235 x 11 mm
Vikt:295 g
Format:Häftad
Språk:Engelska
Antal sidor:171
Förlag:Springer-Verlag New York Inc.
ISBN:9781461365440

Utforska kategorier

Projektledning inom Ekonomi och Ledarskap

Innehållsförteckning

One Introduction to Total Quality Management (TQM).- 1 — Total Quality Management — worldwide effect.- 2 — The management methodology.- 3 — TQM principles.- Two Implementation of TQM.- 4 — The executive/management role.- 5 — TQM structure and top-down requirements.- 6 — Quality policy.- 7 — Measurement.- 8 — Quality improvement teams.- 9 — Education and training.- 10 — Involvement and commitment.- 11 — Supplier strategy.- 12 — Time to market.- 13 — Organizational design.- 14 — Summary.- Three Tools and Techniques for TQM.