Jessica Keyes is president of New Art Technologies, Inc., a high technology and management consultancy and development firm started in New York in 1989. She has given seminars for such prestigious universities as Carnegie Mellon, Boston University, University of Illinois, James Madison University and San Francisco State University.Keyes is a frequent keynote speaker on the topics of competitive strategy and productivity and quality. She is former advisor for DataPro, McGraw-Hill's computer research arm, as well as a member of the Sprint Business Council. Keyes is also a founding Board of Director member of the New York Software Industry Association. She has recently completed a two-year term on the Mayor of New York City's Small Business Advisory Council. She is currently a professor of computer science at Fairleigh Dickinson University's graduate center as well as the University of Phoenix, where she is the Area Chair for Programming and Operating Systems, and Virginia Tech. She is the former editor-in-chief of CRC Press' Information Management and Systems Development Management.Prior to founding New Art, Keyes was Managing Director of R&D for the New York Stock Exchange and has been an officer with Swiss Bank Co. and Banker's Trust, both in New York City. She holds a Masters of Business Administration from New York University, and a doctorate in Management. She is a member of the Kappa Delta Pi, Beta Gamma Sigma and Delta Mu Delta honorary societies.A noted columnist and correspondent with over 200 articles published, Keyes is the author of the following books:The New Intelligence: AI in Financial Services, HarperBusiness, 1990The Handbook of Expert Systems in Manufacturing, McGraw-Hill, 1991Infotrends: The Competitive Use of Information, McGraw-Hill, 1992The Software Engineering Productivity Handbook, McGraw-Hill, 1993The Handbook of Multimedia, McGraw-Hill, 1994The Productivity Paradox, McGraw-Hill, 1994Technology Trendlines, Van Nostrand Reinhold 1995How to be a Successful Internet Consultant, McGraw-Hill 1997Webcasting, McGraw-Hill 1997Datacasting, McGraw-Hill, 1997The Handbook of Technology in Financial Services, Auerbach, 1998The Handbook of Internet Management , Auerbach, 1999The Handbook of eBusiness, Warren, Gorham & Lamont, 2000The Ultimate Internet Sourcebook, Amacom, 2001How to be a successful Internet consultant, 2nd Ed, Amacom, 2002Software Engineering Handbook, Auerbach 2002Real World Configuration Management, Auerbach 2003Balanced Scorecard, Auerbach, 2005Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide, Auerbach 2006X Internet: The Executable and Extendable Internet, Auerbach 2007Leading IT Projects: The IT Manager's Guide, Auerbach 2008Marketing IT Products and Services, Auerbach, 2009Balanced Scorecard and the Project Manager, Auerbach 2010Social Software Engineering: Development and Collaboration with Social Networking, Auerbach 2011