Ways of Knowing in HCI

"It is a book about the different ways in which 'knowing' happens in HCI. ... it is an impressive collection in terms of the level of detail and variety. ... There are plenty of references in each chapter, which are good for those who want to dive deeper. ... this is a welcome book for those with an interest in HCI. It will also be useful for any kind of research involving users and their experience." (M. Sasikumar, Computing Reviews, December, 2015)

• Prologue.- Reading and Interpreting Ethnography.- Using Curiosity, Creativity, and Surprise as Analytic Tools: Grounded Theory Method as a Way of Knowing in HCI.- Knowing by Doing: Action Research as an Approach to HCI.- Concepts, Values, and Methods for Technical Human-Computer Interaction Research.- Study, Build, Repeat: Using Online Communities as a Research Platform.- Field Deployments: Knowing from Using in Context.- Science and Design.- The Rise of Research through Design in HCI.- Experimental Research in HCI.- Surveys in HCI.- Crowdsourcing in HCI Research.- Sensor Data Streams.- Eye-tracking: A Brief Introduction.- Understanding User Behavior through Log Data and Analysis.- Looking Back: Retrospective Study Methods for HCI.- Agent Based Modeling to Inform the Design of Multiuser Systems.- Social Network Analysis.- Research and Ethics in HCI.- Epilogue.