Gail Anderson president of Gail Anderson & Associates (GA&A) works with museum leaders facilitating institutional transformation, building institutional and leadership capacity, and expanding community and global relevance. Anderson has dedicated much of her 40+ year career to researching, amassing and sharing resources and new ideas to contribute to the evolving thinking about museums. Anderson’s projects include strategic planning, organizational restructuring, institutional assessment and development, and board development. She has worked with more than 70+ clients and completed over 110+ projects. Her core commitments have been to advance social responsibilities, DEAI efforts in the field, decolonization efforts, and museums as key players in the larger global ecosystem.Prior to launching her own consulting business, Anderson was Deputy Director of The Mexican Museum, Vice President of Museum Management Consultants, Chair of the Graduate Department of Museum Studies at John F. Kennedy University in Berkeley, California, Assistant Director at the Southwest Museum in Los Angeles, and Museum Educator at the Museum of Northern Arizona. Her publications include the American Association of Museums book, Museum Mission Statements: Building A Distinct Identity (1997), Reinventing the Museum: Historical and Contemporary Perspectives on the Paradigm Shift (2004), and the second edition, Reinventing the Museum: The Evolving Conversation on the Paradigm Shift (2012), and, Mission Matters: Relevance and Museums for the 21st Century (2019), plus numerous articles. This 3rd edition Reinventing the Museum: Relevance, Inclusion and Global Responsibilities is Anderson’s latest publication. Anderson continues her commitment to advancing the field through frequent speaking engagements, writing, and teaching.

The first edition of Reinventing the Museum appeared in 2004, and this third edition follows the format of the earlier editions. Anderson is a museum consultant and the contributors represent a span of museum professionals, from directors and archivists to digital strategists and governance experts. The 2004 edition was subtitled Historical and Contemporary Perspectives on the Paradigm Shift, and the 2012 edition was subtitled The Evolving Conversation on the Paradigm Shift. As its subtitle indicates, the current edition focuses on equity, diversity, accessibility, and inclusion, issues that are all critical to today’s museums. Anderson made an effort to select topics relevant to all museums, topics reflecting issues of global responsibility: for example, the climate crisis, poverty, and immigration. Each essay includes notes and an extensive list of references; the final section presents a selected bibliography of essays from the first two editions that, in the words of Anderson, “have stood the test of time.” Recommended. Graduate students, researchers, faculty, professionals.

• Acknowledgments, xi, INTRODUCTION: The Urgency for Relevance, Inclusion, and Global Responsibilities, 1, PART IGLOBAL REALITIES CHALLENGE MUSEUM PURPOSE, 9, Chapter 1, Museums: Geopolitics, Decolonisation, Globalisation and MigrationGeorge Okello Abungu, 13, Chapter 2, Indigenous Peoples and International MuseologyBryony Onciul, 23, Chapter 3, From Objects of Enlightenment to Objects of Apology: Why You Can’t Make Amends for the Past by Plundering the PresentTiffany Jenkins, 39, Chapter 4, The Empathetic Museum: A New Institutional IdentityGretchen Jennings, Jim Cullen, Janeen Bryant, Kayleigh Bryant-Greenwell, Stacey Mann, Charlette Hove, and Nayeli Zepeda, 47, Chapter 5, The Value of Museums in Averting Societal CollapseRobert R. Janes, 67, Chapter 6, Paradigm Shift to Illuminate this Disrupted PlanetEmlyn Koster, PhD, 81, Chapter 7, Global Trends in MuseumsDavid Fleming, 91, SPECIAL FEATURE, Transforming Our World: The 2030 Agenda for Sustainable DevelopmentUnited Nations, 97, PART II TRANSFORMATIVE INSTITUTIONAL MINDSETS, 99, Chapter 8, Inside Out Outside In: A Resilience Model for Museums Offers Strategies to Address Challenging RealitiesAnne W. Ackerson, Gail Anderson, and Dina A. Bailey, 103, Chapter 9, Creating a Framework for Institutional GenealogyAletheia Wittman, 109, Chapter 10, Reconsidering People as the Institution: Empathy, Pay Equity, and Deaccessioning as Key Leadership Strategies in Art MuseumsAmy Whitaker, 113, Chapter 11, Creating the Just Leader: Inclusive Leadership and Organizational JusticeChris Taylor, 127, Chapter 12, Museum Leaders as Allies for Queer InclusionMargaret Middleton, 135, Chapter 13, Growth Mindset for a More Peaceful, Empathetic WorldEduardo Briceño, 143, Chapter 14, Sustainability, Resilience and Growth Through Digital InnovationNik Honeysett, 149, Chapter 15, The Four Principles of Purpose-Driven Board LeadershipAnne Wallestad, 163, Chapter 16, Deconstructing Nonprofit SustainabilityJan Masaoka, Jeanne Bell, and Steve Zimmerman, 173, PART III, THE IMPERATIVE FOR INCLUSIVITY AND SOCIAL RESPONSIBILITY, 177, Chapter 17, Moving Toward Internal Transformation: Awareness, Acceptance, ActionJaneen Bryant, Kayleigh Bryant-Greenwell, Cinnamon Catlin-Legutko, Gretchen Jennings, Joanne Jones-Rizzi, 181, Chapter 18, The Evolving Responsibility of Museum Work in the Time of Climate ChangeSarah Sutton, 193, Chapter 19, Cultural Interpretation in the 21st Century: Transformational Changes in Museum PracticeW. Richard West Jr., 209, Chapter 20, The Politics of History in Memorial MuseumsJulie Higashi, 221, Chapter 21, Presence and Power: Beyond Feminism in MuseumsElisabeth Callihan and Kaywin Feldman, 229, Chapter 22, Public Spaces for Strangers: How Museums’ Physical Assets Should Contribute to Communal Peace, 2017Elaine Heumann Gurian, 241, Chapter 23, Tools for Thinking: From Tools and Approaches for Transforming Museum ExperienceRachel Ginsberg, Kayleigh Bryant-Greenwell, and Gail Bennett, 251, SPECIAL FEATURE, First Peoples: A Roadmap for Enhancing Indigenous Engagement in Museums and Galleries, 257, , Terri Janke, , SPECIAL FEATURE, Race Report CardMuseums & Race, 259, PART IV, PRACTICES TO SUPPORT REINVENTED MUSEUMS, 263, Chapter 24, WINDOWS Ten Shifts: Redefining Cultural Institutions, 267, , Michael John Gorman, , Chapter 25, Climate of Change, 279, , Julie Decker, , Chapter 26, Repatriation and Ritual, Repatriation as Ritual, 287, , Laura Peers, Lotten Gustafsson Reinius, and Jennifer Shannon, , Chapter 27, Race Isn’t Just a “Black Thing”: The Role that Museum ProfessionalsCan Play in Inclusive Planning and Programming, 295, , , , , , , Esther J. Washington and Anna F. Hindley, , Chapter 28, Museums Without (Scholar-)Curators: Exhibition–Making in Times of Managerial Curatorship, 301, , Mathieu Viau-Courville, , Chapter 29, Mechanisms and Tropes of Colonial Narratives, 319, , Hodan Warsame, , Chapter 30, Materialising Reform: How Conservation Encounters Collection, , , Practises in Zoos, 323, , Monika Krause and Katherine Robinson, , Chapter 31, Digital Transformation: It’s a Process and You Can Start Now, 339, , John Russick and Jack Ludden, , Chapter 32, Cultural Humility as a Framework for Anti-Oppressive, , , Archival Description, 349, , Jessica Tai, , SPECIAL, Ten Principles for an Anti-Racist, Anti-Orientalist, Activist, , FEATURE, Approach to Collections, 365, , Elizabeth Wood, Rainey Tisdale, and Trevor Jones, , PART V, LEGACY ARTICLES FROM REINVENTING THE MUSEUM,, , , EDITIONS I AND II: AN ANNOTATED BIBLIOGRAPHY, 367, Selected Bibliography 371About the Editor 379

Gail Anderson president of Gail Anderson & Associates (GA&A) works with museum leaders facilitating institutional transformation, building institutional and leadership capacity, and expanding community and global relevance. Anderson has dedicated much of her 40+ year career to researching, amassing and sharing resources and new ideas to contribute to the evolving thinking about museums. Anderson’s projects include strategic planning, organizational restructuring, institutional assessment and development, and board development. She has worked with more than 70+ clients and completed over 110+ projects. Her core commitments have been to advance social responsibilities, DEAI efforts in the field, decolonization efforts, and museums as key players in the larger global ecosystem.Prior to launching her own consulting business, Anderson was Deputy Director of The Mexican Museum, Vice President of Museum Management Consultants, Chair of the Graduate Department of Museum Studies at John F. Kennedy University in Berkeley, California, Assistant Director at the Southwest Museum in Los Angeles, and Museum Educator at the Museum of Northern Arizona. Her publications include the American Association of Museums book, Museum Mission Statements: Building A Distinct Identity (1997), Reinventing the Museum: Historical and Contemporary Perspectives on the Paradigm Shift (2004), and the second edition, Reinventing the Museum: The Evolving Conversation on the Paradigm Shift (2012), and, Mission Matters: Relevance and Museums for the 21st Century (2019), plus numerous articles. This 3rd edition Reinventing the Museum: Relevance, Inclusion and Global Responsibilities is Anderson’s latest publication. Anderson continues her commitment to advancing the field through frequent speaking engagements, writing, and teaching.

The first edition of Reinventing the Museum appeared in 2004, and this third edition follows the format of the earlier editions. Anderson is a museum consultant and the contributors represent a span of museum professionals, from directors and archivists to digital strategists and governance experts. The 2004 edition was subtitled Historical and Contemporary Perspectives on the Paradigm Shift, and the 2012 edition was subtitled The Evolving Conversation on the Paradigm Shift. As its subtitle indicates, the current edition focuses on equity, diversity, accessibility, and inclusion, issues that are all critical to today’s museums. Anderson made an effort to select topics relevant to all museums, topics reflecting issues of global responsibility: for example, the climate crisis, poverty, and immigration. Each essay includes notes and an extensive list of references; the final section presents a selected bibliography of essays from the first two editions that, in the words of Anderson, “have stood the test of time.” Recommended. Graduate students, researchers, faculty, professionals.

• Acknowledgments, xi, INTRODUCTION: The Urgency for Relevance, Inclusion, and Global Responsibilities, 1, PART IGLOBAL REALITIES CHALLENGE MUSEUM PURPOSE, 9, Chapter 1, Museums: Geopolitics, Decolonisation, Globalisation and MigrationGeorge Okello Abungu, 13, Chapter 2, Indigenous Peoples and International MuseologyBryony Onciul, 23, Chapter 3, From Objects of Enlightenment to Objects of Apology: Why You Can’t Make Amends for the Past by Plundering the PresentTiffany Jenkins, 39, Chapter 4, The Empathetic Museum: A New Institutional IdentityGretchen Jennings, Jim Cullen, Janeen Bryant, Kayleigh Bryant-Greenwell, Stacey Mann, Charlette Hove, and Nayeli Zepeda, 47, Chapter 5, The Value of Museums in Averting Societal CollapseRobert R. Janes, 67, Chapter 6, Paradigm Shift to Illuminate this Disrupted PlanetEmlyn Koster, PhD, 81, Chapter 7, Global Trends in MuseumsDavid Fleming, 91, SPECIAL FEATURE, Transforming Our World: The 2030 Agenda for Sustainable DevelopmentUnited Nations, 97, PART II TRANSFORMATIVE INSTITUTIONAL MINDSETS, 99, Chapter 8, Inside Out Outside In: A Resilience Model for Museums Offers Strategies to Address Challenging RealitiesAnne W. Ackerson, Gail Anderson, and Dina A. Bailey, 103, Chapter 9, Creating a Framework for Institutional GenealogyAletheia Wittman, 109, Chapter 10, Reconsidering People as the Institution: Empathy, Pay Equity, and Deaccessioning as Key Leadership Strategies in Art MuseumsAmy Whitaker, 113, Chapter 11, Creating the Just Leader: Inclusive Leadership and Organizational JusticeChris Taylor, 127, Chapter 12, Museum Leaders as Allies for Queer InclusionMargaret Middleton, 135, Chapter 13, Growth Mindset for a More Peaceful, Empathetic WorldEduardo Briceño, 143, Chapter 14, Sustainability, Resilience and Growth Through Digital InnovationNik Honeysett, 149, Chapter 15, The Four Principles of Purpose-Driven Board LeadershipAnne Wallestad, 163, Chapter 16, Deconstructing Nonprofit SustainabilityJan Masaoka, Jeanne Bell, and Steve Zimmerman, 173, PART III, THE IMPERATIVE FOR INCLUSIVITY AND SOCIAL RESPONSIBILITY, 177, Chapter 17, Moving Toward Internal Transformation: Awareness, Acceptance, ActionJaneen Bryant, Kayleigh Bryant-Greenwell, Cinnamon Catlin-Legutko, Gretchen Jennings, Joanne Jones-Rizzi, 181, Chapter 18, The Evolving Responsibility of Museum Work in the Time of Climate ChangeSarah Sutton, 193, Chapter 19, Cultural Interpretation in the 21st Century: Transformational Changes in Museum PracticeW. Richard West Jr., 209, Chapter 20, The Politics of History in Memorial MuseumsJulie Higashi, 221, Chapter 21, Presence and Power: Beyond Feminism in MuseumsElisabeth Callihan and Kaywin Feldman, 229, Chapter 22, Public Spaces for Strangers: How Museums’ Physical Assets Should Contribute to Communal Peace, 2017Elaine Heumann Gurian, 241, Chapter 23, Tools for Thinking: From Tools and Approaches for Transforming Museum ExperienceRachel Ginsberg, Kayleigh Bryant-Greenwell, and Gail Bennett, 251, SPECIAL FEATURE, First Peoples: A Roadmap for Enhancing Indigenous Engagement in Museums and Galleries, 257, , Terri Janke, , SPECIAL FEATURE, Race Report CardMuseums & Race, 259, PART IV, PRACTICES TO SUPPORT REINVENTED MUSEUMS, 263, Chapter 24, WINDOWS Ten Shifts: Redefining Cultural Institutions, 267, , Michael John Gorman, , Chapter 25, Climate of Change, 279, , Julie Decker, , Chapter 26, Repatriation and Ritual, Repatriation as Ritual, 287, , Laura Peers, Lotten Gustafsson Reinius, and Jennifer Shannon, , Chapter 27, Race Isn’t Just a “Black Thing”: The Role that Museum ProfessionalsCan Play in Inclusive Planning and Programming, 295, , , , , , , Esther J. Washington and Anna F. Hindley, , Chapter 28, Museums Without (Scholar-)Curators: Exhibition–Making in Times of Managerial Curatorship, 301, , Mathieu Viau-Courville, , Chapter 29, Mechanisms and Tropes of Colonial Narratives, 319, , Hodan Warsame, , Chapter 30, Materialising Reform: How Conservation Encounters Collection, , , Practises in Zoos, 323, , Monika Krause and Katherine Robinson, , Chapter 31, Digital Transformation: It’s a Process and You Can Start Now, 339, , John Russick and Jack Ludden, , Chapter 32, Cultural Humility as a Framework for Anti-Oppressive, , , Archival Description, 349, , Jessica Tai, , SPECIAL, Ten Principles for an Anti-Racist, Anti-Orientalist, Activist, , FEATURE, Approach to Collections, 365, , Elizabeth Wood, Rainey Tisdale, and Trevor Jones, , PART V, LEGACY ARTICLES FROM REINVENTING THE MUSEUM,, , , EDITIONS I AND II: AN ANNOTATED BIBLIOGRAPHY, 367, Selected Bibliography 371About the Editor 379

Gail Anderson president of Gail Anderson & Associates (GA&A) works with museum leaders facilitating institutional transformation, building institutional and leadership capacity, and expanding community and global relevance. Anderson has dedicated much of her 40+ year career to researching, amassing and sharing resources and new ideas to contribute to the evolving thinking about museums. Anderson’s projects include strategic planning, organizational restructuring, institutional assessment and development, and board development. She has worked with more than 70+ clients and completed over 110+ projects. Her core commitments have been to advance social responsibilities, DEAI efforts in the field, decolonization efforts, and museums as key players in the larger global ecosystem.Prior to launching her own consulting business, Anderson was Deputy Director of The Mexican Museum, Vice President of Museum Management Consultants, Chair of the Graduate Department of Museum Studies at John F. Kennedy University in Berkeley, California, Assistant Director at the Southwest Museum in Los Angeles, and Museum Educator at the Museum of Northern Arizona. Her publications include the American Association of Museums book, Museum Mission Statements: Building A Distinct Identity (1997), Reinventing the Museum: Historical and Contemporary Perspectives on the Paradigm Shift (2004), and the second edition, Reinventing the Museum: The Evolving Conversation on the Paradigm Shift (2012), and, Mission Matters: Relevance and Museums for the 21st Century (2019), plus numerous articles. This 3rd edition Reinventing the Museum: Relevance, Inclusion and Global Responsibilities is Anderson’s latest publication. Anderson continues her commitment to advancing the field through frequent speaking engagements, writing, and teaching.

The first edition of Reinventing the Museum appeared in 2004, and this third edition follows the format of the earlier editions. Anderson is a museum consultant and the contributors represent a span of museum professionals, from directors and archivists to digital strategists and governance experts. The 2004 edition was subtitled Historical and Contemporary Perspectives on the Paradigm Shift, and the 2012 edition was subtitled The Evolving Conversation on the Paradigm Shift. As its subtitle indicates, the current edition focuses on equity, diversity, accessibility, and inclusion, issues that are all critical to today’s museums. Anderson made an effort to select topics relevant to all museums, topics reflecting issues of global responsibility: for example, the climate crisis, poverty, and immigration. Each essay includes notes and an extensive list of references; the final section presents a selected bibliography of essays from the first two editions that, in the words of Anderson, “have stood the test of time.” Recommended. Graduate students, researchers, faculty, professionals.

• Acknowledgments, xi, INTRODUCTION: The Urgency for Relevance, Inclusion, and Global Responsibilities, 1, PART IGLOBAL REALITIES CHALLENGE MUSEUM PURPOSE, 9, Chapter 1, Museums: Geopolitics, Decolonisation, Globalisation and MigrationGeorge Okello Abungu, 13, Chapter 2, Indigenous Peoples and International MuseologyBryony Onciul, 23, Chapter 3, From Objects of Enlightenment to Objects of Apology: Why You Can’t Make Amends for the Past by Plundering the PresentTiffany Jenkins, 39, Chapter 4, The Empathetic Museum: A New Institutional IdentityGretchen Jennings, Jim Cullen, Janeen Bryant, Kayleigh Bryant-Greenwell, Stacey Mann, Charlette Hove, and Nayeli Zepeda, 47, Chapter 5, The Value of Museums in Averting Societal CollapseRobert R. Janes, 67, Chapter 6, Paradigm Shift to Illuminate this Disrupted PlanetEmlyn Koster, PhD, 81, Chapter 7, Global Trends in MuseumsDavid Fleming, 91, SPECIAL FEATURE, Transforming Our World: The 2030 Agenda for Sustainable DevelopmentUnited Nations, 97, PART II TRANSFORMATIVE INSTITUTIONAL MINDSETS, 99, Chapter 8, Inside Out Outside In: A Resilience Model for Museums Offers Strategies to Address Challenging RealitiesAnne W. Ackerson, Gail Anderson, and Dina A. Bailey, 103, Chapter 9, Creating a Framework for Institutional GenealogyAletheia Wittman, 109, Chapter 10, Reconsidering People as the Institution: Empathy, Pay Equity, and Deaccessioning as Key Leadership Strategies in Art MuseumsAmy Whitaker, 113, Chapter 11, Creating the Just Leader: Inclusive Leadership and Organizational JusticeChris Taylor, 127, Chapter 12, Museum Leaders as Allies for Queer InclusionMargaret Middleton, 135, Chapter 13, Growth Mindset for a More Peaceful, Empathetic WorldEduardo Briceño, 143, Chapter 14, Sustainability, Resilience and Growth Through Digital InnovationNik Honeysett, 149, Chapter 15, The Four Principles of Purpose-Driven Board LeadershipAnne Wallestad, 163, Chapter 16, Deconstructing Nonprofit SustainabilityJan Masaoka, Jeanne Bell, and Steve Zimmerman, 173, PART III, THE IMPERATIVE FOR INCLUSIVITY AND SOCIAL RESPONSIBILITY, 177, Chapter 17, Moving Toward Internal Transformation: Awareness, Acceptance, ActionJaneen Bryant, Kayleigh Bryant-Greenwell, Cinnamon Catlin-Legutko, Gretchen Jennings, Joanne Jones-Rizzi, 181, Chapter 18, The Evolving Responsibility of Museum Work in the Time of Climate ChangeSarah Sutton, 193, Chapter 19, Cultural Interpretation in the 21st Century: Transformational Changes in Museum PracticeW. Richard West Jr., 209, Chapter 20, The Politics of History in Memorial MuseumsJulie Higashi, 221, Chapter 21, Presence and Power: Beyond Feminism in MuseumsElisabeth Callihan and Kaywin Feldman, 229, Chapter 22, Public Spaces for Strangers: How Museums’ Physical Assets Should Contribute to Communal Peace, 2017Elaine Heumann Gurian, 241, Chapter 23, Tools for Thinking: From Tools and Approaches for Transforming Museum ExperienceRachel Ginsberg, Kayleigh Bryant-Greenwell, and Gail Bennett, 251, SPECIAL FEATURE, First Peoples: A Roadmap for Enhancing Indigenous Engagement in Museums and Galleries, 257, , Terri Janke, , SPECIAL FEATURE, Race Report CardMuseums & Race, 259, PART IV, PRACTICES TO SUPPORT REINVENTED MUSEUMS, 263, Chapter 24, WINDOWS Ten Shifts: Redefining Cultural Institutions, 267, , Michael John Gorman, , Chapter 25, Climate of Change, 279, , Julie Decker, , Chapter 26, Repatriation and Ritual, Repatriation as Ritual, 287, , Laura Peers, Lotten Gustafsson Reinius, and Jennifer Shannon, , Chapter 27, Race Isn’t Just a “Black Thing”: The Role that Museum ProfessionalsCan Play in Inclusive Planning and Programming, 295, , , , , , , Esther J. Washington and Anna F. Hindley, , Chapter 28, Museums Without (Scholar-)Curators: Exhibition–Making in Times of Managerial Curatorship, 301, , Mathieu Viau-Courville, , Chapter 29, Mechanisms and Tropes of Colonial Narratives, 319, , Hodan Warsame, , Chapter 30, Materialising Reform: How Conservation Encounters Collection, , , Practises in Zoos, 323, , Monika Krause and Katherine Robinson, , Chapter 31, Digital Transformation: It’s a Process and You Can Start Now, 339, , John Russick and Jack Ludden, , Chapter 32, Cultural Humility as a Framework for Anti-Oppressive, , , Archival Description, 349, , Jessica Tai, , SPECIAL, Ten Principles for an Anti-Racist, Anti-Orientalist, Activist, , FEATURE, Approach to Collections, 365, , Elizabeth Wood, Rainey Tisdale, and Trevor Jones, , PART V, LEGACY ARTICLES FROM REINVENTING THE MUSEUM,, , , EDITIONS I AND II: AN ANNOTATED BIBLIOGRAPHY, 367, Selected Bibliography 371About the Editor 379